---
title: "GP IT Managed Services"
ocid: "ocds-r6ebe6-0000448747"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000448747"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000448747.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000448747.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS \"NHS NATIONAL SERVICES SCOTLAND\") (\"NSS\")"
published: "2019-02-01"
---

# GP IT Managed Services

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS "NHS NATIONAL SERVICES SCOTLAND") ("NSS")  
Current stage: Award  
OCID: ocds-r6ebe6-0000448747

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## Summary

The procurement process involves the Common Services Agency, also known as NHS National Services Scotland (NSS), which is seeking to award a contract titled "GP IT Managed Services." This initiative falls within the health industry category and is based in Edinburgh, Scotland. Currently in the 'Award' stage, this procurement aims to establish a multi-supplier framework for the provision of patient administration and clinical systems as a managed service. Bids were submitted by various suppliers, with a total contract value of £65 million, signed on 1st February 2019. The procurement method employed is a selective procedure with negotiation, encompassing a framework agreement for a term of up to seven years, with the possibility of a three-year extension.

This tender creates significant opportunities for businesses, particularly those specialising in IT services for the healthcare sector. Companies that can provide flexible solutions for patient administration, clinical system management, and training services will find themselves well-placed to compete. Large firms and SMEs with relevant technical experience, especially those accredited to NHS Digital's frameworks, are encouraged to participate. The framework allows for both competitive mini-competitions and direct award contracts, offering various avenues for successful bidders to engage with NHSScotland and other health boards across Scotland.

## Notice

General Medical Practice patient administration and clinical systems delivered as a managed service, together with associated services (including, but not limited to; implementation, development, testing, support and training services) and optional software modules ("GP IT Managed Services"). The services are to be made available pursuant to a framework to general medical practices ("GP") or premises from which GP or primary medical care services are provided. The IT needs of NHSScotland require to be met on a flexible basis to address its evolving business and clinical requirements and to deliver the benefits of improvements in technology. This will result in both changes to service provision and the requirement for additional administrative and clinical services, for which systems may require to be hosted and supported over the Term.

### Lot Information

Lot 1

NSS is awarding a multi-supplier framework agreement pursuant to which General Medical Practice patient administration and clinical systems are to be delivered as a managed service. Call off contracts awarded under the framework agreement may be entered into to deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978, local authorities, to entities constituted pursuant to the Public Bodies (Joint Working) (Scotland) Act 2014, the Scottish Prison Service, GP practices or premises from which GP or primary medical care services are provided. Such call off contracts may be entered into after mini competition or by direct award. Call off contracts shall have a term of seven (7) years, with a possible extension of up to three (3) years. Call off contracts will be by NSS on behalf of all Health Boards within whose geographical areas GPs are located.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB343939 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2019 |
| Submission deadline | 24 Jul 2017 |
| Future notice date | Not specified |
| Award date | 1 Feb 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £65,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS "NHS NATIONAL SERVICES SCOTLAND") ("NSS") |
| Additional buyers | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | EMIS; IN PRACTICE SYSTEMS; MICROTEST |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48180000 - Medical software package
- 48814000 - Medical information systems
- 48814200 - Patient-administration system
- 48814400 - Clinical information system
- 72000000 - IT services: consulting, software development, Internet and support
- 72212180 - Medical software development services
- 72250000 - System and support services
- 72262000 - Software development services
- 72263000 - Software implementation services

## Release History

- 1 Feb 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB343939
- 21 Jun 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN287280

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN287280&idx=1
  3rd July 2017 - GP IT Managed Services ESPD Instructions to Bidders
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN287280&idx=4
  3rd July 2017 - GP IT Managed Services ESPD Instructions to Bidders
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN287280&idx=2
  24th June 2017 - GPIT Managed Services ESPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN287280&idx=3
  24th June 2017 - GPIT Managed Services ESPD
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN287280
  GP IT Managed Services - General Medical Practice patient administration and clinical systems delivered as a managed service, together with associated services (including, but not limited to; implementation, development, testing, support and training services) and optional software modules ("GP IT Managed Services"). The services are to be made available pursuant to a framework to general medical practices ("GP") or premises from which GP or primary medical care services are provided. The IT needs of NHSScotland require to be met on a flexible basis to address its evolving business and clinical requirements and to deliver the benefits of improvements in technology. This will result in both changes to service provision and the requirement for additional administrative and clinical services, for which systems may require to be hosted and supported over the Term.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB343939
  GP IT Managed Services - General Medical Practice patient administration and clinical systems delivered as a managed service, together with associated services (including, but not limited to; implementation, development, testing, support and training services) and optional software modules ("GP IT Managed Services"). The services are to be made available pursuant to a framework to general medical practices ("GP") or premises from which GP or primary medical care services are provided. The IT needs of NHSScotland require to be met on a flexible basis to address its evolving business and clinical requirements and to deliver the benefits of improvements in technology. This will result in both changes to service provision and the requirement for additional administrative and clinical services, for which systems may require to be hosted and supported over the Term.

## Notice URLs

- http://
- http://www.nhsscotlandprocurement.scot.nhs.uk/
- http://www.publiccontractsscotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=448747
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000448747

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000448747. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000448747.json.