---
title: "Telecare IT Platform for East Lothian Council"
ocid: "ocds-r6ebe6-0000451145"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000451145"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000451145.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000451145.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST LOTHIAN COUNCIL"
published: "2017-10-02"
---

# Telecare IT Platform for East Lothian Council

Buyer: EAST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000451145

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000451145)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000451145.json)

## Summary

The East Lothian Council is seeking to procure a Telecare IT Platform to enhance its services for vulnerable individuals in East Lothian. The contract is currently in the Award stage, having been signed on 5th September 2017. The procurement process follows an open procedure and encompasses various services related to the integrated call handling facility and telecare asset management system. Key dates include a tender period that previously ended on 1st March 2017.

This tender presents significant opportunities for businesses specialising in IT solutions, call centre services, and telecare systems. Companies that can demonstrate compliance with required technical standards and possess experience in delivering similar services would be particularly well-suited to engage in future procurement opportunities with East Lothian Council. Additionally, contractors able to provide community benefits and facilitate partnerships with local organisations may be viewed favourably in their submissions.

## Notice

East Lothian Council contract award notice for an integrated call handling facility and telecare asset management system to respond to alerts from telecare equipment in the homes of vulnerable people.

### Lot Information

Lot 1

Contract award notice for an integrated call handling facility and telecare asset management system to respond to alerts from telecare systems in the homes of vulnerable people. The contract was not divided into lots due to the technical nature of the requirement.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: East Lothian Council may in future require to make additional purchases via this contract in order to facilitate partnership working with another public body or back up of call handling facilities with a third party organisation.

Renewal: One further of extension of 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297317 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2017 |
| Submission deadline | 1 Mar 2017 |
| Future notice date | Not specified |
| Award date | 5 Sep 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST LOTHIAN COUNCIL |
| Locality | HADDINGTON, EAST LOTHIAN |
| Post town | Edinburgh |
| Postcode | EH41 3HA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | East Lothian |
| Electoral ward | Haddington and Lammermuir |
| Westminster constituency | Lothian East |
| Delivery location | TLM73 East Lothian and Midlothian |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 35121700 - Alarm systems
- 48810000 - Information systems
- 64200000 - Telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services
- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 2 Oct 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297317
- 24 Jan 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN270914

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN270914
  Telecare IT Platform for East Lothian Council - East Lothian is seeking to purchase an integrated call handling facility and telecare asset management system to respond to alerts from telecare equipment in the homes of vulnerable people.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297317
  Telecare IT Platform for East Lothian Council - East Lothian Council contract award notice for an integrated call handling facility and telecare asset management system to respond to alerts from telecare equipment in the homes of vulnerable people.

## Notice URLs

- http://
- http://www.eastlothian.gov.uk
- http://www.hse.gov.uk/pubns/hse40.pdf
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000451145
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000451145. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000451145.json.
