---
title: "Framework Agreement for Emergency Repairs, Reactive Maintenance & Void Works"
ocid: "ocds-r6ebe6-0000451265"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000451265"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000451265.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000451265.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "VIEWPOINT HOUSING ASSOCIATION"
published: "2017-08-15"
---

# Framework Agreement for Emergency Repairs, Reactive Maintenance & Void Works

Buyer: VIEWPOINT HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-r6ebe6-0000451265

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## Summary

Viewpoint Housing Association is seeking to enter into a Framework Agreement for Emergency Repairs, Reactive Maintenance & Void Works, focusing on the housing and community amenities sector. This procurement, initiated on 15th August 2017, is actively managed through a selective method, allowing interested contractors to apply for one or both Lots, covering properties in Edinburgh and Fife. The awarded contracts entail day-to-day reactive maintenance, with specific call-out times for emergencies and urgent repairs. The Association has approximately 1,108 properties in Edinburgh and 244 in Fife, indicating the scale of the project.

This tender presents substantial opportunities for businesses, particularly those specialising in building maintenance, facilities management, and emergency repair services. Contractors equipped with live tracking systems and those capable of managing appointment systems will be well-suited to compete. The ongoing need for reactive maintenance in the housing sector makes this an excellent opportunity for both new and established firms to expand their operations in Edinburgh and Fife.

## Notice

Viewpoint Housing Association intends to enter into a Framework Agreement with either one or two contractor(s) to provide reactive maintenance to their properties throughout Edinburgh and Fife. The Association have approx. 1108 properties in Edinburgh and surrounding areas and 244 in Fife. Bidders may apply for one or both Lots.

### Lot Information

Fife

Viewpoint Housing Association intends to enter into a Framework Agreement with either one or two contractor(s) to provide reactive maintenance to their properties throughout Edinburgh and Fife. The Association have approx. 1108 properties in Edinburgh and surrounding areas and 244 in Fife. Bidders may apply for one or both Lots. The contract includes day to day reactive maintenance, emergency repairs and void property repairs. The call out timescales are: 2 hours for emergency repairs; 3 working days for urgent repairs and 8 working days for routine repairs. An appointment system with two appointment slots in the morning and two appointment slots in the afternoon will be required for each individual tradesperson. Saturday mornings with appointment slots will be included in the working week. Contractors must have live tracking facilities using pdas, tablets, website login and text message updates for tenants. Regular meetings at the Client's offices will be required. The contract will be let using the M3NHF Schedule of Rates Contract Version 6.3, however the Association will be investigating the option to move to an average order value contract during the lifespan of this Framework Agreement.

Edinburgh and Lothians

Viewpoint Housing Association intends to enter into a Framework Agreement with either one or two contractor(s) to provide reactive maintenance to their properties throughout Edinburgh and Fife. The Association have approx. 1108 properties in Edinburgh and surrounding areas and 244 in Fife. Bidders may apply for one or both Lots. The contract includes day to day reactive maintenance, emergency repairs and void property repairs. The call out timescales are: 2 hours for emergency repairs; 3 working days for urgent repairs and 8 working days for routine repairs. An appointement system with two appointment slots in the morning and two appointment slots in the afternoon will be required for each individual tradesperson. Saturday mornings with appointment slots will be included in the working week. Contractors must have live tracking facilities using pdas, tablets, website login and text message updates for tenants. Regular meetings at the Client's offices will be required. The contract will be let using the M3NHF Schedule of Rates Contract Version 6.3, however the Association will be investigating the option to move to an average order value contract during the lifespan of this Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292507 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 May 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £556,863 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VIEWPOINT HOUSING ASSOCIATION |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 2HG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM72 Clackmannanshire and Fife, TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEARS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50700000 - Repair and maintenance services of building installations

## Release History

- 15 Aug 2017 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292507

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292507
  Framework Agreement for Emergency Repairs, Reactive Maintenance & Void Works - Viewpoint Housing Association intends to enter into a Framework Agreement with either one or two contractor(s) to provide reactive maintenance to their properties throughout Edinburgh and Fife. The Association have approx. 1108 properties in Edinburgh and surrounding areas and 244 in Fife. Bidders may apply for one or both Lots.

## Notice URLs

- http://
- http://www.viewpoint.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000451265

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000451265. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000451265.json.