---
title: "Datix Contract Renewal"
ocid: "ocds-r6ebe6-0000454813"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000454813"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000454813.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000454813.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2017-11-02"
---

# Datix Contract Renewal

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000454813

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000454813)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000454813.json)

## Summary

NHS Greater Glasgow and Clyde is responsible for the procurement titled "Datix Contract Renewal," which focuses on the health sector. This procurement process is related to the provision of a Risk and Incident Management System, aimed at enhancing patient safety through various functionalities, including incident reporting and risk assessment. The procurement method employed was a limited award procedure, initiated without prior publication of a call for competition. The procurement process was completed on 19 July 2016, with the contract currently active and managed from their address in Paisley, UK.

This tender presents growth opportunities particularly for businesses that specialise in healthcare software solutions, risk management systems, or IT services tailored to the health sector. Companies adept in integrating patient safety software or similar technology would be well-positioned to compete, especially given the significant investment already made by NHS Greater Glasgow and Clyde in the existing system. Providers with expertise in compliance, patient experience platforms, and organisational training on risk management systems could significantly benefit from this contract landscape.

## Notice

Annual Charge for current incumbent Risk and Incident Management System, a web-based patient safety software including Web Pals (Patient Experience Module) enabling information from Patient Advice and Liaisons service to be combined with risk management data

### Lot Information

Lot 1

Annual Charge for current incumbent Risk and Incident Management System, a web-based patient safety software including Web Pals (Patient Experience Module) enabling information from Patient Advice and Liaisons service to be combined with risk management data

### Procurement Information

Annual Charge for current incumbent Risk and Incident Management System, a web-based patient safety software including Web Pals (Patient Experience Module) enabling information from Patient Advice and Liaisons service to be combined with risk management data. Including: Incident, adverse and near-mis reporting, Risk Assessment, Safety Alerts, Policy Distribution, Patient experience and feedback, Complaints, compliance, comments and concerns Claims handling There has been significant investment in this product from NHS GG&C to ensure implementation and that system meets standard requirements. Time invested in getting system set up and policies in place for Incident Recording, Safety and Risk Assessment and extensive organisational training on use. A change in supplier would result in increased internal Staffing resource expenditure beyond value of contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300123 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Jul 2016 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA3 2HL |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley Northwest |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Nov 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300123

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300123
  Datix Contract Renewal - Annual Charge for current incumbent Risk and Incident Management System, a web-based patient safety software including Web Pals (Patient Experience Module) enabling information from Patient Advice and Liaisons service to be combined with risk management data

## Notice URLs

- http://
- http://www.nhsggc.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000454813

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000454813. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000454813.json.
