---
title: "OWS Upgrade and Development for Food Standards Scotland"
ocid: "ocds-r6ebe6-0000467304"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000467304"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000467304.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000467304.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FOOD STANDARDS SCOTLAND (FSS)"
published: "2017-08-09"
---

# OWS Upgrade and Development for Food Standards Scotland

Buyer: FOOD STANDARDS SCOTLAND (FSS)  
Current stage: Award  
OCID: ocds-r6ebe6-0000467304

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## Summary

The procurement process involves Food Standards Scotland (FSS) seeking to enhance its existing Operations Workflow System (OWS) through a contract awarded to Civica Services Ltd. This contract, titled "OWS Upgrade and Development for Food Standards Scotland," falls under the services category. The initiative is situated in Aberdeen, UK, and has been characterised as a limited procurement method, awarded without prior publication of a call for competition. The contracting process has reached the award stage, with the contract signed on 1st September 2016, and the procurement review details indicate a deadline for appeals set for midnight on 24th July 2017.

This tender presents significant opportunities for IT service providers and software development firms, particularly those with expertise in system upgrades and bespoke application development. Businesses that specialise in data management solutions and those capable of integrating complex information systems would be well-suited to compete for similar future contracts. The enhancements to the OWS, including new modules for reporting and enforcement, will ultimately improve Food Standards Scotland's ability to deliver efficient services, thus setting a precedent for further collaboration and innovation in the sector.

## Notice

Food Standards Scotland (FSS) require to place a contract with Civica Services Ltd to procure further IT services to develop its existing Operations Workflow System (OWS) that has been developed and delivered by Civica Services Ltd. FSS has identified a number of modules to have developed within OWS which will enhance our capability to provide accurate and timely data to customers; detailed Management Information (MI); increased confidence in the data used to charge Food Business Operators (FBOs) for the delivery of Official Controls (OCs); and improve decision making on resource deployment.

### Lot Information

Lot 1

As part of the project to upgrade and improve Food Standards Scotland's OWS recently provided by Civica Services Ltd, the reporting functionality will be improved to enable users to both mine data and produce MI in a simple, accurate manner which is capable of replication. An Enforcement module will be created, with links to the existing UAI module to capture and report on all enforcement actions taken by Officers in Approved Establishments. The Welfare module will be enhanced to facilitate feedback from 3rd parties as well as modifying the welfare scoring method. The list of disease conditions will be amended within the Post-Mortem Module to align with those across the rest of the UK and provide customers (FBOs and farmers) with consistency in reporting.

### Procurement Information

FSS have procured a system from Civica which delivers the IT solution for its Field Operations branch. FSS and Civica have worked together for almost 2 years in developing the system. The system is divided into 2 elements. 1. APP. This is the primary application developed by Civica with which OWS is integrated and includes a database and a thick client application. APP holds an extensive database of Scottish and UK food premises and establishments including processors/farms, approved slaughter establishments and approved cutting establishments which is continually updated. APP synchronises with OWS by pushing all data to OWS at 5 minute intervals. 2. OWS is a bespoke web application developed by Civica which provides the data input , collection and reporting mechanism for FSS Field Operations. It comprises the web application (data input) and a Microsoft SQL reporting tool. The SQL reports on data from both the OWS web application and from APP. Both APP and OWS applications are on 4 virtual servers sited in Saughton House Edinburgh. Although FSS own the data which is collected in both APP and OWS, it is Civica UK Ltd that owns the Intellectual Property Rights (IPR) to the applications (ref: FSA399CITHS - Model ContractFINALFSA-Civica/ clause 17). OWS cannot function without APP and FSS cannot use OWS independently of APP. Consequently any procurement of further enhancements to OWS can only be supplied by Civica UK Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292109 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Sep 2016 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOOD STANDARDS SCOTLAND (FSS) |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB11 5RL |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Torry/Ferryhill |
| Westminster constituency | Aberdeen South |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72211000 - Programming services of systems and user software

## Release History

- 9 Aug 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292109
- 13 Jul 2017 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL289622

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL289622
  Food Standards Scotland's OWS Upgrade and Development - Food Standards Scotland (FSS) require to place a contract with Civica Services Ltd to procure further IT services to develop its existing Operations Workflow System (OWS) that has been developed and delivered by Civica Services Ltd. FSS has identified a number of modules to have developed within OWS which will enhance our capability to provide accurate and timely data to customers; detailed Management Information (MI); increased confidence in the data used to charge Food Business Operators (FBOs) for the delivery of Official Controls (OCs); and improve decision making on resource deployment.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292109
  OWS Upgrade and Development for Food Standards Scotland - Food Standards Scotland (FSS) require to place a contract with Civica Services Ltd to procure further IT services to develop its existing Operations Workflow System (OWS) that has been developed and delivered by Civica Services Ltd. FSS has identified a number of modules to have developed within OWS which will enhance our capability to provide accurate and timely data to customers; detailed Management Information (MI); increased confidence in the data used to charge Food Business Operators (FBOs) for the delivery of Official Controls (OCs); and improve decision making on resource deployment.

## Notice URLs

- http://
- http://www.foodstandards.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000467304

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000467304. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000467304.json.