---
title: "IT Field Services Software"
ocid: "ocds-r6ebe6-0000470393"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000470393"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000470393.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000470393.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "SCOTTISH WATER"
published: "2016-11-09"
---

# IT Field Services Software

Buyer: SCOTTISH WATER  
Current stage: Tender  
OCID: ocds-r6ebe6-0000470393

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000470393)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000470393.json)

## Summary

Scottish Water is seeking tenders for the provision of IT Field Services Software, aimed at enhancing integration with existing front office functions and facilitating communication with field service personnel. This procurement falls under the goods category, with a total value of £3,000,000. The procurement method is selective, employing a negotiated procedure with a prior call for competition. The tender period is set to close on 9th December 2016, and the process is currently at the planning stage. Interested parties must submit their proposals electronically through the specified platform.

This tender presents a notable opportunity for businesses specialising in software development and IT solutions, particularly those with experience in field service applications or integration systems. Companies with the ability to demonstrate financial stability—specifically a minimum net balance sheet of £30 million—and the necessary software licensing rights will be well-positioned to compete. The contract also allows for collaboration among companies, provided that they meet the performance and ethical standards outlined in the tender documents.

## Notice

Field Services software to integrate with existing front office funtions and communicate with field service personnel

### Lot Information

Lot 1

The field service component is intended to integrate with front office functions allowing field service personnel to be able to: - accept, reject and update jobs sent to them, - get information about a customer, asset or premises involved in a job - get information about the assets involved in a job, - get information to support the job from a variety of internal and external sources, including photo, video - identify equipment that is required to complete the job, - identifiy relatated jobs for the customer, at the asset/premise or in the vicinity - report job status back to corporate functions - complete a job with the relevant required information, - ask for additional work to be carried out where applicable.

Renewal: upto 5 additional years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV263350 |
| Notice type | OJEU - F5 - Contract Notice (Utilities) |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Nov 2016 |
| Submission deadline | 9 Dec 2016 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH WATER |
| Locality | CUMBERNAULD ROAD |
| Post town | Not specified |
| Postcode | STEPPS,GLAS GOW |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 9 Nov 2016 at 00:00 - Tender - OJEU - F5 - Contract Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV263350

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV263350
  IT Field Services Software - Field Services software to integrate with existing front office funtions and communicate with field service personnel

## Notice URLs

- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.scottishwater.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000470393
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000470393. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000470393.json.