---
title: "Managed Wide Area Network (WAN) Services"
ocid: "ocds-r6ebe6-0000473957"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000473957"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000473957.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000473957.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST DUNBARTONSHIRE COUNCIL"
published: "2016-12-30"
---

# Managed Wide Area Network (WAN) Services

Buyer: WEST DUNBARTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000473957

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000473957.json)

## Summary

West Dunbartonshire Council is conducting a procurement process for the provision of Managed Wide Area Network (WAN) Services, located in Dumbarton, UK. The procurement method employed is a limited procedure, specifically an award without prior publication of a call for competition. The contract was signed on 20th December 2016, and it aims to support the council’s operational requirements across approximately 100 sites over a five-year period, incorporating annual break clauses. This tender falls under the services category, specifically related to general public services and is classified under the CPV code 72720000.

This tender presents significant opportunities for businesses specialising in managed network services, particularly those with experience in WAN technologies and infrastructure support. Companies that are well-suited to compete are likely to have a strong background in providing such services and a clear understanding of the operational complexities involved with large-scale network management, including those that can meet specific latency requirements and manage transitions with minimal disruption. The emphasis on continuity will benefit organisations that have existing solutions in place and can demonstrate a reliable track record with similar contracts.

## Notice

Provision of Managed Wide Area Network(WAN)services for West Dunbartonshire Council

### Lot Information

Lot 1

Procurement for the provision of Managed Wide Area Network Services

### Procurement Information

WDC requires ongoing support for a managed WAN service over approximately 100 sites. The core technology on which the current WAN is based was provided by Capita IT Services Ltd. following a previous tender process. Support is required for a 5 year period although annual break clauses are in place where SWAN can be considered. WDC considers that the award of a contract following negotiated procedure without prior publication of a contract notice is justified on the grounds of Regulation 33.1 b ii - absence of competition for technical reasons and biii - the protection of exclusive rights, including intellectual property rights. A change of supplier will require a substantial capital investment for WDC to replace the core technology on which the current WAN design is based. A change of supplier may also require further capital investment to replace/install cable in the ground. As our WIFI, Public WIFI, Secure, VOIP, Corporate and Education networks are designed and built around our current WAN, any change from the existing design would require a complete re-working of all networks. This would create substantial disruption, extending possible downtime and increasing the WDC resources required to complete migration tasks. As the loss of telephony at some sites is unacceptable through the working day, resources would be required out of hours at an increased support cost. Migrations to new circuits have been time and resource intensive over the last 3 years, requiring between 2 and 6 support staff to complete tasks with downtime for migrating a site ranging from 1to 5 days. A change in provider will almost certainly mean a repeat of the migration process for approximately 100 sites, requiring support staff to be redirected from their daily business and temporary support staff to be employed to complete mainstream support tasks. A further cumulative loss of services of between 100 - 500 days across our sites and services would be unacceptable to our customers and citizens. It has also been shown in the past that other large WAN providers cannot meet our latency requirements due to the nature of the routing between exchanges. This has required us to change providers in certain areas in the past and would prove particularly problematic with our VOIP network.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN268315 |
| Notice type | OJEU - F15 - Voluntary Ex Ante Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Dec 2016 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Dec 2016 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST DUNBARTONSHIRE COUNCIL |
| Locality | DUMBARTON |
| Post town | Glasgow |
| Postcode | G82 3PU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM31 East Dunbartonshire and West Dunbartonshire |
| Local authority | West Dunbartonshire |
| Electoral ward | Dumbarton |
| Westminster constituency | West Dunbartonshire |
| Delivery location | TLM31 East Dunbartonshire and West Dunbartonshire |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72720000 - Wide area network services

## Release History

- 30 Dec 2016 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN268315

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN268315
  Managed Wide Area Network (WAN) Services - Provision of Managed Wide Area Network(WAN)services for West Dunbartonshire Council

## Notice URLs

- http://
- http://www.west-dunbarton.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000473957

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000473957. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000473957.json.