--- title: "Provision of Employee Assistance Programme Scheme" ocid: "ocds-r6ebe6-0000478349" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000478349" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000478349.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000478349.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "GLASGOW CITY COUNCIL" published: "2017-02-15" --- # Provision of Employee Assistance Programme Scheme Buyer: GLASGOW CITY COUNCIL Current stage: Tender OCID: ocds-r6ebe6-0000478349 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000478349) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000478349.json) ## Summary Glasgow City Council is currently seeking proposals for the "Provision of Employee Assistance Programme Scheme" as part of its efforts to support approximately 31,515 employees and their immediate families. The procurement process, initiated through an open tender method, is at the planning stage and the submission deadline is set for 23rd February 2017. This contract focuses on delivering counselling and information services, with operations based in Glasgow, UK. This tender presents significant growth opportunities for companies specialising in employee assistance services, counselling, and mental health support. Businesses equipped to provide comprehensive telephonic services coupled with the necessary qualifications and relevant experience in delivering similar programmes will be particularly well-suited to respond. The emphasis on a positive operational history, financial stability, and adherence to specified suitability checks will play a crucial role in the competitive landscape for this contract. ## Notice Glasgow City Council and its Affiliated Bodies, employing a workforce of approximately 31,515 employees (26,695 FTE) is inviting suppliers to quote for the provision of an Employee Assistance Programme Scheme as part of a range of solutions aimed at supporting Glasgow City Council employees and their immediate family*. The successful supplier will work with Glasgow City Council to deploy a service which will enable us to maximise satisfaction of the service and meet recognised targets. *Support for immediate family may extend to others with significant relationships with the employee but support will be limited to telephonic services. ### Lot Information Lot 1 The successful supplier will provide a comprehensive Employee Assistance Programme including counselling and information services delivered by telephone, face to face and online. All counsellors and other qualified personnel employed by the successful supplier who will engage with GCC employees via this contract must be subject to appropriate suitability checks such as Criminal Record Bureau, Disclosure and Barring Service, Disclosure Scotland or Protection of Vulnerable Groups. The successful supplier will provide a direct free phone telephone service, 24 hrs per day, 365 days per year, providing Counselling and Info Service to all GCC and its Affiliated Bodies employees and their immediate family utilising the Council's existing telephone number which will be redirected to the successful supplier. The successful supplier will implement an additional dedicated telephone help line service to provide subject matter help and support lines such as an equality and diversity helpline.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Renewal: Option to renewal for two periods of 12 months following year three. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB273730 | | Notice type | OJEU - F14 - Corrigendum | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Feb 2017 | | Submission deadline | 22 Feb 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | N/A | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GLASGOW CITY COUNCIL | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G2 1DU | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Anderston/City/Yorkhill | | Westminster constituency | Glasgow North East | | Delivery location | TLM34 North Lanarkshire | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services - 85312320 - Counselling services ## Release History - 15 Feb 2017 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB273730 - 23 Jan 2017 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN270774 - 19 Jan 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN270294 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN270294 Provision of Employee Assistance Programme Scheme - Glasgow City Council and its Affiliated Bodies, employing a workforce of approximately 31,515 employees (26,695 FTE) is inviting suppliers to quote for the provision of an Employee Assistance Programme Scheme as part of a range of solutions aimed at supporting Glasgow City Council employees and their immediate family*. The successful supplier will work with Glasgow City Council to deploy a service which will enable us to maximise satisfaction of the service and meet recognised targets. *Support for immediate family may extend to others with significant relationships with the employee but support will be limited to telephonic services. ## Notice URLs - http:// - http://www.glasgow.gov.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publictendersscotland.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000478349 - https://www.glasgow.gov.uk/index.aspx?articleid=19621 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000478349. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000478349.json.