---
title: "Care and Support Complex Needs"
ocid: "ocds-r6ebe6-0000490263"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000490263"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000490263.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000490263.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2018-08-22"
---

# Care and Support Complex Needs

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000490263

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## Summary

The City of Edinburgh Council is implementing a tender process for the "Care and Support Complex Needs" project, aimed at providing high-quality care services for vulnerable individuals aged 18 and above with complex needs, including homelessness and mental health issues. This procurement falls within the services category and is currently at the Award stage following an open procedure. The contract, which has a total value of £1,800,000 and was signed on 26th July 2018, will focus on rehabilitation efforts within Council-owned properties consisting of 29 one-bedroom flats located in South Edinburgh.

This tender represents a significant opportunity for businesses specialising in social care and support services, particularly those experienced in catering to individuals with complex needs. Companies that can demonstrate flexibility in service provision and a strong track record in behavioural rehabilitation and community reintegration will be well positioned to compete. Moreover, the emphasis on community benefits indicates a preference for suppliers that aim to generate social value alongside service delivery, further enhancing possibilities for business growth in the sector.

## Notice

The Council is seeking to provide a high quality care and support service for vulnerable men and women, aged 18+, who have complex needs, including homelessness, substance misuse, offending backgrounds and mental and physical health problems. This group also includes those leaving mental health hospital-based care. The service will be provided within an established, Council owned property consisting of 29 one-bedroom flats in South Edinburgh and will focus on rehabilitation and recovery, where possible, with regular reviews to assess Service Users' capacity to live in more independent accommodation. The care and support offered should be flexible to meet the individual needs of Service Users and should enable them to lead fulfilling lives in the community, maximising life opportunities and independence, as well as enabling them to reduce the harms of their challenging lifestyles.

### Lot Information

Lot 1

1. Introduction The Council is seeking to provide a high quality care and support service for vulnerable men and women, aged 18+, who have complex needs, including homelessness, substance misuse, offending backgrounds and mental and physical health problems. This group also includes those leaving mental health hospital-based care. 2. Target Group The Service Users will be people who: - are leaving mental health hospital-based care and who require community-based alternatives. - may have had a poor/abusive/fragmented relationship with family and may have been looked after by the council; - have a history of being unable to effectively engage with a variety of people including professionals and people in their informal networks; - demonstrate difficulty in managing their emotional intelligence to an extent that affects co-operation with caring agencies; - have repeated engagement with services in a fragmented way that fails to effectively manage significant risk; - frequently fail to attend appointments or are not at home to receive to support. - do not follow care or support plans; - are viewed by services as disengaging from support; - engage more effectively with a worker in a service who concentrates on building a relationship - 'skilled stickability' - as opposed to focusing on tasks. 3. Service Description The service will be provided within an established, Council owned property consisting of 29 one-bedroom flats in South Edinburgh and will focus on rehabilitation and recovery, where possible, with regular reviews to assess Service Users' capacity to live in more independent accommodation. The care and support offered should be flexible to meet the individual needs of Service Users and should enable them to lead fulfilling lives in the community, maximising life opportunities and independence, as well as enabling them to reduce the harms of their challenging lifestyles. 4. Objectives of Service 4.1 Aligned with Inclusive Edinburgh's 'Getting it Right for Everyone' ethos, the following should be delivered in ways which clearly support the Service User to be: - Nurtured - have a safe, secure and comfortable place to live where people look out for them. - Active - have opportunities to take part in activities, such as sport and recreational activity, which contribute to health and wellbeing. - Respected - have the opportunity to be heard and involved in decisions that affect them. - Responsible - have opportunities and be supported to take an active and responsible role in their own lives, and in their communities. Being enabled to make decisions about things that affect them. Being enabled to promote the wellbeing of those who rely on them. - Included - have help to overcome social, educational, physical and economic inequalities and being accepted as part of the communities in which they live, work and learn. - Safe - protected from abuse, neglect or harm at home, at work, or in their community. Protected from causing harm to others or themselves. - Healthy - have the highest attainable standards of physical and mental health. Have access to suitable health and dental care. Supported to have or make healthy and safe choices. Being enabled to make healthy diet choices. - Achieving - Have opportunities and support to continue to learn and develop skills throughout life. Being confident about themselves and having positive self-esteem. 4.2 The Provider will deliver these facilities and interventions in ways which are likely to generate a positive impact for Service Users related to: - returning to the community from long-term mental health hospital-based care; - skills to support themselves in everyday living tasks; - their confidence and morale; - mobility; - supporting individuals' recovery; - improved health and appropriate management of symptoms; - feeling settled within the unit.. The original scope of this procurement was amended in accordance with regulation 76 (5).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG329179 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2018 |
| Submission deadline | 8 May 2017 |
| Future notice date | Not specified |
| Award date | 26 Jul 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,016,000 |
| Lots value | £3,016,000 |
| Awards value | Not specified |
| Contracts value | £1,800,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARR GOMM |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Aug 2018 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG329179
- 3 May 2017 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY281890
- 3 Apr 2017 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR279093

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=8
  3rd May 2017 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=11
  3rd May 2017 - Care and Support Complex Needs Pricing Schedule- Final V3 03-05-17
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=7
  3rd May 2017 - ITT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=10
  3rd May 2017 - ITT - Care and Support Complex Needs - Final V3 03-05-17
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=3
  10th April 2017 - Tender Submission
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=9
  10th April 2017 - Tender Submission
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=5
  10th April 2017 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=2
  10th April 2017 - ITT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=1
  5th April 2017 - ESPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=4
  5th April 2017 - Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR279093&idx=6
  5th April 2017 - Terms and Conditions of Contract
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR279093
  Care and Support Complex Needs - The Council is seeking to provide a high quality care and support service for vulnerable men and women, aged 18+, who have complex needs, including homelessness, substance misuse, offending backgrounds and mental and physical health problems. This group also includes those leaving mental health hospital-based care. The service will be provided within an established, Council owned property consisting of 29 one-bedroom flats in South Edinburgh and will focus on rehabilitation and recovery, where possible, with regular reviews to assess Service Users' capacity to live in more independent accommodation. The care and support offered should be flexible to meet the individual needs of Service Users and should enable them to lead fulfilling lives in the community, maximising life opportunities and independence, as well as enabling them to reduce the harms of their challenging lifestyles.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG329179
  Care and Support Complex Needs - The Council is seeking to provide a high quality care and support service for vulnerable men and women, aged 18+, who have complex needs, including homelessness, substance misuse, offending backgrounds and mental and physical health problems. This group also includes those leaving mental health hospital-based care. The service will be provided within an established, Council owned property consisting of 29 one-bedroom flats in South Edinburgh and will focus on rehabilitation and recovery, where possible, with regular reviews to assess Service Users' capacity to live in more independent accommodation. The care and support offered should be flexible to meet the individual needs of Service Users and should enable them to lead fulfilling lives in the community, maximising life opportunities and independence, as well as enabling them to reduce the harms of their challenging lifestyles.

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- http://www.publiccontractsscotland.gov.uk/
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=461926
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
- http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000490263
- https://www.procurementjourney.scot/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000490263. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000490263.json.