---
title: "CRIS Support and Maintenance"
ocid: "ocds-r6ebe6-0000491815"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000491815"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000491815.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000491815.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2017-05-30"
---

# CRIS Support and Maintenance

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000491815

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## Summary

NHS Greater Glasgow and Clyde is seeking to extend the Support and Maintenance for the existing Computerised Radiology Information System (CRIS) over a period of three years. The procurement process is currently complete, with the award made on April 12, 2017, following a limited procurement method without prior publication of a call for competition. This initiative falls within the health sector of the public services category, and delivery will occur at Westward House, Paisley, UKM34, with contracts signed effective from mid-July 2017.

This tender presents an opportunity for businesses specialising in IT support and maintenance services, particularly those with experience in the healthcare sector and radiology systems. Companies that can demonstrate expertise in managing health informatics systems, training users, and providing ongoing technical support may find this procurement particularly aligned with their offerings. The extension of support for the CRIS system signifies a long-term relationship potential for providers adept at integrating their services with existing frameworks within NHS Greater Glasgow and Clyde.

## Notice

Extension of Support and Maintenance for 3 years for existing CRIS System for Greater Glasgow & Clyde. Licences owned in Perpetuity

### Lot Information

Lot 1

The board holds Licence for CRIS System in Perpetuity. The board wishes to extend the current Support and Maintenance for this system for 3 years

### Procurement Information

HSS CRIS (Computerised Radiology Information System) is used throughout NHS GG&C Radiology service to control workflow, process results, generate reports and letters and perform clinical analysis. HSS CRIS manages the whole radiology workflow from the electronic orders being placed, to broadcast of results/report and since its purchase, has been extensively customised for use within GG&C over the years it has been in place. Significant investment has been made in not only the original purchase and development of the system, including interfacing to other systems, particularly electronic order communications and also the training of all the users of this system across our Board". NHSGGC own the HSS CRIS Licences in Perpetuity, only the annual support and maintenance of the product is required to be purchase/ renewed. As such we are not looking to replace the system which works effectively in aiding delivery of the Radiology service, but that we extend the support and maintenance agreement aligned to this system for an additional 3 years from the point of the current supplier support agreement lapsing in July 17.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN284669 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Apr 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA3 2HL |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley Northwest |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM34 North Lanarkshire |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 May 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN284669
- 12 Apr 2017 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR280118

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR280118
  CRIS Support and Maintenance - Extension of Support and Maintenance for 3 years for existing CRIS System for Greater Glasgow & Clyde. Licences owned in Perpetuity
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN284669
  CRIS Support and Maintenance - Extension of Support and Maintenance for 3 years for existing CRIS System for Greater Glasgow & Clyde. Licences owned in Perpetuity

## Notice URLs

- http://
- http://www.nhsggc.org.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000491815

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000491815. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000491815.json.
