--- title: "Scottish Care Experience Survey Programme" ocid: "ocds-r6ebe6-0000493385" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000493385" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000493385.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000493385.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"THE AUTHORITY\")" published: "2017-11-01" --- # Scottish Care Experience Survey Programme Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("THE AUTHORITY") Current stage: Award OCID: ocds-r6ebe6-0000493385 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000493385) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000493385.json) ## Summary The procurement process titled "Scottish Care Experience Survey Programme" is being conducted by The Common Services Agency, more commonly known as NHS National Services Scotland. This initiative falls under the health industry category and is located in Edinburgh, UK. Currently, the procurement is in the active stage, employing a selective procurement method via a restricted procedure. The deadline for tender submissions is set for 29th May 2017, indicating a timeline that potential bidders should be mindful of in order to participate effectively. This tender presents significant opportunities for businesses involved in survey fieldwork and data collection services, specifically those that can demonstrate experience in conducting patient surveys. Companies that possess capabilities in both national and bespoke local survey implementation are especially well-suited to compete for this contract. Furthermore, bidders should have the requisite turnover and insurance coverages, making this tender an appealing opportunity for established firms seeking to expand their services within the public healthcare sector. ## Notice NHS National Services Scotland on behalf of The Scottish Care Experience Survey Programme wishes to put in place a Multi-supplier National Framework Agreement for the Scottish Care Experience Surveys, which will supply survey fieldwork suppliers "Framework Providers" to Health Service Providers and Public Sector Health organisations (e.g. National Services Scotland, Scottish Government,Healthcare Improvement Scotland) (referred to as "Participating Authorities"). Framework Providers will undertake patient surveys as part of the national patient survey programme or as part of bespoke local survey activities identified at Health Service Provider level to enhance their knowledge and understanding of patient experience. ### Lot Information National Care Experience Surveys National care experience surveys which are carried out across Scotland and have been designed by the Scottish Government. Framework Providers will either be commissioned by each NHS Board, by Scottish Government or their partners to undertake the fieldwork for these surveys. The data from these surveys may be analysed centrally by Scottish Government and Information Services Division, or in some cases the successful Framework ProviderS. The sample sizes of these surveys may range from 5,000 (e.g. Maternity Survey) to around 800,000 (e.g. Health and Care Experience survey). Bespoke Local Patient Experience Surveys Bespoke local patient experience surveys which will be commissioned on an ad hoc basis by NHS Boards or other public sector organisations on the basis of local need. Some of these survey tools will be locally designed, others may use established surveys, for example those from the Care Quality Commission where there are agreements in place for use in Scotland. The sample sizes for such surveys are dependent on the needs of local NHS boards but are likely to range from 500 to 50,000. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300108 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Nov 2017 | | Submission deadline | 29 May 2017 | | Future notice date | Not specified | | Award date | 25 Aug 2017 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("THE AUTHORITY") | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79315000 - Social research services ## Release History - 1 Nov 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300108 - 28 Apr 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY281475 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY281475&idx=1 1st May 2017 - ESPD - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY281475 Scottish Care Experience Survey Programme - NHS National Services Scotland on behalf of The Scottish Care Experience Survey Programme wishes to put in place a Multi-supplier National Framework Agreement for the Scottish Care Experience Surveys, which will supply survey fieldwork suppliers "Framework Providers" to Health Service Providers and Public Sector Health organisations (e.g. National Services Scotland, Scottish Government,Healthcare Improvement Scotland) (referred to as "Participating Authorities"). Framework Providers will undertake patient surveys as part of the national patient survey programme or as part of bespoke local survey activities identified at Health Service Provider level to enhance their knowledge and understanding of patient experience. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300108 Scottish Care Experience Survey Programme - NHS National Services Scotland on behalf of The Scottish Care Experience Survey Programme wishes to put in place a Multi-supplier National Framework Agreement for the Scottish Care Experience Surveys, which will supply survey fieldwork suppliers "Framework Providers" to Health Service Providers and Public Sector Health organisations (e.g. National Services Scotland, Scottish Government,Healthcare Improvement Scotland) (referred to as "Participating Authorities"). Framework Providers will undertake patient surveys as part of the national patient survey programme or as part of bespoke local survey activities identified at Health Service Provider level to enhance their knowledge and understanding of patient experience. ## Notice URLs - http:// - http://www.nhsscotlandprocurement.scot.nhs.uk/ - http://www.publiccontractsscotland.gov.uk/Default.aspx - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000493385 - https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000493385. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000493385.json.