---
title: "Telecommunications Systems Maintenance and Support Services"
ocid: "ocds-r6ebe6-0000494379"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000494379"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000494379.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000494379.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS HIGHLAND"
published: "2017-08-29"
---

# Telecommunications Systems Maintenance and Support Services

Buyer: NHS HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000494379

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000494379)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000494379.json)

## Summary

NHS Highland is seeking contractors for the provision of Telecommunications Systems Maintenance and Support Services, with an emphasis on annual maintenance and software upgrades. The procurement process is currently at the Award stage, having completed the tender phase on 16th June 2017. The project is located in Inverness, Scotland, and falls under the Health industry category. The total value of the contract is £230,000, and bidders were required to submit their proposals by the deadline on 16th June 2017. The contract has been awarded as an open procedure.

This tender offers significant opportunities for businesses specialising in telecommunications support, maintenance services, and IT systems management. Companies that provide annual maintenance for telecommunications hardware, manage telecom providers, or have experience meeting the rigorous standards required by NHS contracts would be especially well-positioned to compete. Furthermore, businesses that can demonstrate relevant technical qualifications and experience, along with the capacity for community engagement, will likely enhance their chances of success in this contract.

## Notice

NHS Highland has awarded a Contract for the provision of Telecommunications Systems Maintenance and Support Services.

### Lot Information

Lot 1

NHS Highland has awarded a Contract for the provision of Telecommunications Systems Maintenance and Support Services. This shall include annual maintenance of all Contractually Maintained Hardware (CMH) and an annual software upgrade for each of the sites. This shall also include the management of Telecom Providers such as BT, Vodafone or others, who provide analogue, ISDN or similar services connecting to the systems.. The Authority treated as ineligible and did not select any bidder on any of the grounds set out in 1.17-1.70 of the ESPD. The bidder used the ESPD as a self-declaration that they had not breached any of the mandatory and discretionary exclusion grounds, or satisfactory self-cleansing measures and that they met the relevant selection criteria.

Renewal: With the option to extend for up to a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG293846 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2017 |
| Submission deadline | 16 Jun 2017 |
| Future notice date | Not specified |
| Award date | 23 Aug 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £230,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 3BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 50330000 - Maintenance services of telecommunications equipment
- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 29 Aug 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG293846
- 15 May 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY283258

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY283258
  Telecommunications Systems Maintenance and Support Services - NHS Highland requires the provision of Telecommunications Systems Maintenance and Support Services.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG293846
  Telecommunications Systems Maintenance and Support Services - NHS Highland has awarded a Contract for the provision of Telecommunications Systems Maintenance and Support Services.

## Notice URLs

- http://
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.nhshighland.scot.nhs.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000494379

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000494379. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000494379.json.
