---
title: "CivTech - Challenge 5 - mygov.scot"
ocid: "ocds-r6ebe6-0000495194"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000495194"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000495194.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000495194.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE SCOTTISH GOVERNMENT"
published: "2018-04-26"
---

# CivTech - Challenge 5 - mygov.scot

Buyer: THE SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000495194

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## Summary

The Scottish Government has initiated an open tender process for "CivTech - Challenge 5 - mygov.scot," aimed at enhancing citizen access to information through innovative digital solutions. The procurement stage is currently in the award phase, with a contract signed on 29 March 2018 for a project valued at £100,000. This initiative is located in Edinburgh and falls within the services industry category, specifically targeting improvements to citizen services on the mygov.scot platform. Interested suppliers were to submit their bids electronically, aligning with the innovative requirements of the CivTech programme.

This tender presents significant growth opportunities for small and medium enterprises (SMEs) focused on technology and digital services. Companies that specialise in software development, user experience design, and data accessibility would be particularly well-suited to compete in this process. The CivTech initiative seeks to foster collaboration between the public sector and private enterprises, encouraging creative solutions for challenges faced by governmental organisations, thereby providing a fertile ground for SMEs to innovate and expand their business offerings.

## Notice

CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions.

### Lot Information

Lot 1

CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions. Citizens have increasing shifted towards online information and self-help, and the Scottish Government has responded with mygov.scot as its citizen facing website. Currently this has some 1,500 pages of flat content and will grow significantly over the next few years. This will present challenges about how we can best ensure citizens get the information they need as quickly, fully and easily as possible. In this, we cannot rely on any particular level of search knowhow, or on any set of prescribed search terms: people in the real world don't work that way. Problems that can occur include too many page links, links to irrelevant information, and links to potentially misleading information. These are all issues: a study by University College, London found that people when searching generally spend less than one minute on a page, and less than 10 minutes on a full search. In short, if the information isn't available straight away, in a straightforward manner, it's not used. We believe tech advances provide opportunities to solve these issues, so the Challenge is this - As the volume of content on mygov.scot increases, how can we create a way for citizens to access the public information they need via this website in a way that is easily accessible and user-friendly? We're fairly sure at this stage that one part of the solution will be to capture the information at the start of an enquiry that will establish a user's needs and the context of those needs, and so identify the information required for a full and appropriate response. A successful solution would create a pathway and signposting option for the user so they can make informed choices about where to go next, and where the enquiry is about a particular course of action, the solution would deliver outcome expectations [for example, the likelihood of success, and associated costs]. Please visit www.civtech.atlassian.net for more information on how to be involved in CivTech(r) 2.0. IMPORTANT: It is vital that applicants review the full information about each challenge available on the CivTech wiki page (https://civtech.atlassian.net/wiki/pages/viewpage.action?pageId=45847042) before completing the application. Below each challenge summary is a link to the full challenge, a video, relevant dates and further information about the challenge sponsor.. Technical Evaluation The assessment of applications will be averaged at 50-50 between Challenge Sponsors and the CivTech team, regardless of how many assessors there are for each side. For example, a Challenge Sponsor has 5 assessors and the CivTech team have two, their 5 scores will count for 50% and the CivTech team's two scores will count for the other 50%.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317660 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Apr 2018 |
| Submission deadline | 1 Jun 2017 |
| Future notice date | Not specified |
| Award date | 29 Mar 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE SCOTTISH GOVERNMENT |
| Additional buyers | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BEMO; WALLSCOPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 26 Apr 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317660
- 12 May 2017 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY282729

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY282729&idx=3
  23rd May 2017 - Please find attached the transcript of the Q&A session.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY282729&idx=1
  12th May 2017 - CivTech Application Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY282729&idx=2
  12th May 2017 - Grounds for Mandatory Exclusion
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY282729
  CivTech - Challenge 5 - mygov.scot - CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317660
  CivTech - Challenge 5 - mygov.scot - CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions.

## Notice URLs

- http://
- http://historicenvironment.scot
- http://www.nhsscotlandprocurement.scot.nhs.uk/
- http://www.publiccontractsscotland.gov.uk
- http://www.scotland.gov.uk
- http://www.stirling.gov.uk/procurement
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000495194
- https://civtech.atlassian.net/wiki/pages/viewpage.action?pageId=45847042

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000495194. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000495194.json.