--- title: "Provision of a Destination Management System" ocid: "ocds-r6ebe6-0000497864" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000497864" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000497864.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000497864.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "VISITSCOTLAND" published: "2017-08-08" --- # Provision of a Destination Management System Buyer: VISITSCOTLAND Current stage: Award OCID: ocds-r6ebe6-0000497864 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000497864) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000497864.json) ## Summary VisitScotland is seeking suppliers for the provision of a Destination Management System (DMS), with the procurement process currently complete. The contract was awarded following a limited procurement method, which did not include a prior call for competition. The tender was initiated due to a strategic review of VisitScotland's digital environment, and it will be effective for an initial duration of 12 months with an option to extend for a further 6 months. The DMS supports vital organisational systems and is crucial for managing VisitScotland's digital ecosystem located in Edinburgh, UK. Key dates include the contract signing on 21st July 2017. This contracting opportunity can significantly benefit businesses that offer digital management solutions, particularly those experienced in integrating complex systems within the tourism sector. Companies specialised in developing Destination Management Systems, digital marketing solutions, and customer experience platforms would be well-suited to position themselves as competitors. Given the strategic importance of this contract, businesses capable of demonstrating technical expertise and compatibility with VisitScotland's existing digital infrastructure will find a strong opportunity for growth and collaboration in this area. ## Notice Provision of a Destination Management System (DMS) ### Lot Information Lot 1 Award of contract for the provision of a Destination Management System (DMS). This contract award follows the publication of a VEAT (Voluntary Ex-Ante Transparency) Notice ### Procurement Information VisitScotland is currently undertaking a comprehensive strategic review of its digital environment. Included within this review is the Destination Management System (DMS). Upon conclusion of the review it is proposed that all recommendations and outputs that require to be procured will be tendered in accordance with current procurement legislation. The contract for the DMS will only be for an initial period of 12 months until the review is completed and a new tender is concluded. There is an option to extend by a further 6 months. The economic operator mentioned in section V of this notice is the only operator capable at this time to provide VisitScotland with a DMS that integrates fully with the current organisational digital systems. VisitScotland has a complex digital ecosystem which supports the brand, consumer marketing and customer experience needs, as well as a number of internal business processes. Notably the consumer website www.visitscotland.com delivers services to end users that are reliant on the existing DMS product. It is not possible to operate the ecosystem without the ongoing support of New Mind and use of the existing DMS product of New Mind. VisitScotland has developed a data services application layer, which exposes product data in an appropriate format to the website. This services layer integrates with a data interface provided by the contractor, enabling access to their product data schema. Importantly, VisitScotland has developed a search application used across the DMS that is integrated with the New Mind data interface. VisitScotland is therefore dependent on the data interface in order to access its data. In addition to the above, VisitScotland's business customer community have access to an Extranet application, provided as part of New Mind's DMS product suite, which facilitates their management of their web listing(s) on the website. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292001 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Aug 2017 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 21 Jul 2017 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | VISITSCOTLAND | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH6 6JH | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Leith | | Westminster constituency | Edinburgh North and Leith | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212900 - Miscellaneous software development services and computer systems ## Release History - 8 Aug 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292001 - 7 Jul 2017 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL288869 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL288869 Provision of a Destination Management System - Provision of a Destination Management System (DMS) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292001 Provision of a Destination Management System - Provision of a Destination Management System (DMS) ## Notice URLs - http:// - http://www.visitscotland.org - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000497864 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000497864. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000497864.json.