---
title: "Support and Maintenance of Legacy ERDM System"
ocid: "ocds-r6ebe6-0000498299"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000498299"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000498299.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000498299.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2017-08-10"
---

# Support and Maintenance of Legacy ERDM System

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000498299

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000498299)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000498299.json)

## Summary

The Scottish Government is procuring support and maintenance for the legacy Electronic Document and Records Management (eRDM) system, with the procurement being conducted through a limited method without prior publication of contract notices. The tender is currently in the Award stage, having reached completion on 20th June 2017. This contract is specific to Edinburgh, UK, under the broader category of public order and safety services, classified as CPV code 72000000. Businesses intending to participate must note that the incumbent service provider is the only operator capable of providing the required services due to the proprietary nature of the software.

This procurement presents a unique opportunity for businesses with expertise in electronic document management systems, particularly those with backgrounds in proprietary software support and maintenance. Companies that have established relationships or prior experience in working with governmental bodies, especially in Scotland, may find that their qualifications align well with the needs of the Scottish Government. Given that the competition is limited due to technical constraints, interested suppliers are encouraged to leverage any existing partnerships or specialised knowledge they possess in order to position themselves favourably for future contracts in this domain.

## Notice

Support and maintenance of legacy ERDM system.

### Procurement Information

The Scottish Ministers consider that regulation 33(1)(b)(ii) of the Public Contracts (Scotland) Regulations 2015 allows for the negotiated procedure without prior publication of a contract notice or prior information notice in this case. The incumbent service provider is the only economic operator who can support and maintain the legacy Electronic Document and Records Management System (eRDM) which currently provides the Scottish Government with a business critical electronic filing system and document of record. The software application for eRDM is owned by the incumbent service provider. The vendor's business model and proprietary rights preclude support or maintenance of the system by third parties. Competition is therefore absent for technical reasons as the Authority requires on-going technical support and maintenance of this business critical application.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292263 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Jun 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Aug 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292263
- 2 Jun 2017 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN284994

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN284994
  Support and Maintenance of Legacy ERDM System - Support and maintenance of legacy ERDM system.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292263
  Support and Maintenance of Legacy ERDM System - Support and maintenance of legacy ERDM system.

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000498299

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000498299. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000498299.json.
