---
title: "Direct Award - Application Annual Maintence (Eclipse Call Management)"
ocid: "ocds-r6ebe6-0000501687"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000501687"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000501687.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000501687.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PERTH & KINROSS COUNCIL"
published: "2017-06-27"
---

# Direct Award - Application Annual Maintence (Eclipse Call Management)

Buyer: PERTH & KINROSS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000501687

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000501687)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000501687.json)

## Summary

The procurement process involves Perth & Kinross Council, which operates within the public services and IT sectors, and is located in Perth, UK. The process pertains to a Direct Award for the Annual Maintenance of the Eclipse Call Management System and associated software modules, with an award value of £3,396. The procurement method was an open procedure, and the contract was signed on 9 March 2017. The procurement stage is now complete, as the contract has been awarded to Data Track Technology.

This tender presents significant opportunities for businesses specialising in IT support and systems maintenance, particularly those capable of providing annual support services. Companies with experience in call management systems and a strong track record in software maintenance would be well-suited to compete for such contracts, particularly within the local authority sector. Engaging with Perth & Kinross Council could enable growth through recurrent service and maintenance contracts, fostering long-term partnerships with public sector clients.

## Notice

2017/18 Annual Support & Maintenance for Eclipse Call Management System E4001030 & Associated Software Modules

### Lot Information

Lot 1

2017/18 Annual Support & Maintenance for Eclipse Call Management System E4001030 & Associated Software Modules

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN287501 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Mar 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,396 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PERTH & KINROSS COUNCIL |
| Locality | PERTH |
| Post town | Perth |
| Postcode | PH1 5PH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Perth and Kinross |
| Electoral ward | Perth City Centre |
| Westminster constituency | Perth and Kinross-shire |
| Delivery location | UKM27 Perth & Kinross and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DATA TRACK TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 27 Jun 2017 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN287501

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN287501
  Direct Award - Application Annual Maintence (Eclipse Call Management) - 2017/18 Annual Support & Maintenance for Eclipse Call Management System E4001030 & Associated Software Modules

## Notice URLs

- http://
- http://www.pkc.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000501687

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000501687. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000501687.json.