---
title: "Glow Technical Support Services"
ocid: "ocds-r6ebe6-0000503612"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000503612"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000503612.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000503612.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EDUCATION SCOTLAND"
published: "2017-07-10"
---

# Glow Technical Support Services

Buyer: EDUCATION SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000503612

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000503612)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000503612.json)

## Summary

Education Scotland is the contracting authority responsible for the procurement of the "Glow Technical Support Services", which is categorised under the education industry. The procurement method employed was an open procedure, and the current stage of the procurement process is the award phase. The contract, valued at £396,550, was signed on 6th July 2017, with the associated services aimed at supporting the Digital Learning and Teaching programme in Glasgow. This procurement includes a one-year extension of the previous managed service contract that began in June 2016.

This tender presents significant opportunities for businesses in the technology and educational services sectors, particularly those focused on digital solutions and technical support. Companies with experience in delivering educational software development and related technical services would be well positioned to compete. Given the structured delivery of these services through the Scottish Government’s Digital and Technology Services framework, businesses with a proven track record in these areas are likely to find this an attractive avenue for growth and collaboration.

## Notice

Education Scotland is awarding a extension to a contract for technical support "as a service" for the technical delivery of the Digital Learning and Teaching (DLT) programme.

### Lot Information

Lot 1

The DLT programme had been resourced by permanent staff, agency staff and a contract for Software Development Support Services prior to June 2016. In June 2016 there was a need to procure a managed service to provide a Technical Architect role and other technical delivery roles on a more ad-hoc basis for the next 1 year with an option to extend for a further 1 year. This contract award notice refers to the extension period of 1 year. These services were procured through the Scottish Government Digital and Technology Services (DaTS) framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL288883 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Jul 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £396,550 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EDUCATION SCOTLAND |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6GA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72221000 - Business analysis consultancy services

## Release History

- 10 Jul 2017 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL288883

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL288883
  Glow Technical Support Services - Education Scotland is awarding a extension to a contract for technical support "as a service" for the technical delivery of the Digital Learning and Teaching (DLT) programme.

## Notice URLs

- http://
- http://www.educationscotland.gov.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000503612

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000503612. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000503612.json.