---
title: "I.T Support for NHS inform"
ocid: "ocds-r6ebe6-0000504983"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000504983"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000504983.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000504983.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "NHS 24"
published: "2017-07-21"
---

# I.T Support for NHS inform

Buyer: NHS 24  
Current stage: Tender  
OCID: ocds-r6ebe6-0000504983

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000504983)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000504983.json)

## Summary

NHS 24 is seeking suppliers to provide IT support for NHS inform, Scotland's national health information online resource. The tender process is currently in the active stage, with submissions due by 25 August 2017. This procurement falls under the health industry sector and is located in Glasgow, United Kingdom. The method of procurement is selective, specifically a restricted procedure, which requires interested parties to submit electronic proposals. The contract period is set to commence on 2 October 2017 and last until 1 October 2018.

This tender presents significant opportunities for IT service providers, particularly those with expertise in website support, agile methodologies, and digital asset management. Companies that can demonstrate strong financial standing and possess the necessary professional qualifications will be well-suited to compete for this contract. Given the emphasis on Search Engine Optimisation and user-friendly design, businesses with experience in these areas are particularly encouraged to participate.

## Notice

NHS inform wishes to procure IT support for the development and maintenance of NHS inform, Scotland's national health information online resource.

### Lot Information

Lot 1

NHS inform is Scotland's national online health information resource and is managed by Health Information Services of NHS 24. The new refreshed website launched in November 2016. Given the high importance of this website within the national health and care information landscape, it is realised as the single point of contact for users looking for relevant content across this area. In order to achieve this, other national and local websites will be likely be migrated to the NHS inform site in order to reduce the clutter of NHS and Scottish Government related health information sites. It is essential therefore that NHS inform has a suitable information architecture and content strategy (including meta data modelling) that supports such significant content developments, as well as presents a findable digital asset to the user. Search Engine Optimisation therefore is another important component of this support award to be considered. NHS 24 is seeking a supplier to work co-productively with them, utilising an agile build methodology (for relevant development components) that will help realise their ambitions for the NHS inform website. The successful supplier will be responsible for the overall website support, allowing NHS 24 Digital Development staff requested level of access to the source code following agreed management principles prior to signature of any agreement. Agreed reporting will be presented each calendar month, highlighting the status of relevant tickets / items as well as all necessary detail to allow NHS 24 to effectively manage the support agreement and any allocation of resource.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL290278 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2017 |
| Submission deadline | 25 Aug 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Oct 2017 - 1 Oct 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS 24 |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 4ED |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Cardonald |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Jul 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL290278

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL290278&idx=5
  4th August 2017 - Supplier Open Session
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL290278&idx=4
  24th July 2017 - NHS inform ESPD
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL290278
  I.T Support for NHS inform - NHS inform wishes to procure IT support for the development and maintenance of NHS inform, Scotland's national health information online resource.

## Notice URLs

- http://www.nhs24.com
- http://www.publiccontractsscotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=504983
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=504983
- http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000504983

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000504983. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000504983.json.
