---
title: "RTW Software Support and Maintenance"
ocid: "ocds-r6ebe6-0000511603"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000511603"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000511603.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000511603.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS LANARKSHIRE"
published: "2017-10-09"
---

# RTW Software Support and Maintenance

Buyer: NHS LANARKSHIRE  
Current stage: Award  
OCID: ocds-r6ebe6-0000511603

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000511603)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000511603.json)

## Summary

NHS Lanarkshire is currently focused on the procurement of a contract titled "RTW Software Support and Maintenance," aimed at providing support and maintenance for bespoke occupational health return to work software. This procurement falls within the health industry category and is located in Bothwell, UK (postal code G71 8BB). The current procurement stage is complete, with the tender being awarded directly without a prior competitive bidding process. The contract was signed on 18th September 2017 and has a duration of one year. This approach was taken due to technical reasons related to the software's proprietary nature, which presented challenges in soliciting competitive bids.

This tender presents a unique opportunity for companies with expertise in software support for bespoke health systems, particularly those familiar with proprietary coding and system maintenance. Businesses that can demonstrate a deep understanding of occupational health solutions or have experience working with similar software may find this contract aligns well with their capabilities. Furthermore, this initial one-year contract sets the stage for a potential longer-term arrangement, providing a pathway for companies to establish a foothold in NHS procurement processes and potentially expand their offerings to other public sector contracts in the health sector.

## Notice

Return to Work Software Support and Maintenance

### Lot Information

Lot 1

Software support and maintenance contract for a 1 year period for bespoke occupational health return to work software package.. Cost / quality weightings are indicative. This was a direct award without competition. As such there were no bids to evaluate.

### Procurement Information

The source code of the software has been written and developed by a particular developer but remains property of NHS Lanarkshire. To date, repeated attempts to expose the support and maintenance of this software to competition have resulted in only single bids from the original software developer only. Market feedback indicates that this is due to the time, effort and costs associated to understand the source code to determine whether it would be desirable to offer a support and maintenance service due to the bespoke nature of the software and underlying source code and functionality for a relatively short term contract duration. Our intention with this notice is to directly award a 12 month support arrangement to the incumbent and in the ensuing 12 months, to prepare a tender for a long term support and development contract in the hope that a higher value, longer term commitment contract may stimulate competition.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297907 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Sep 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS LANARKSHIRE |
| Locality | BOTHWELL |
| Post town | Glasgow |
| Postcode | G71 8BB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Bothwell and Uddingston |
| Westminster constituency | Rutherglen |
| Delivery location | TLM8 West Central Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 9 Oct 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297907
- 12 Sep 2017 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP295446

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP295446
  RTW Software Support and Maintenance - Return to Work Software Support and Maintenance
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297907
  RTW Software Support and Maintenance - Return to Work Software Support and Maintenance

## Notice URLs

- http://
- http://www.nhslanarkshire.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000511603

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000511603. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000511603.json.
