---
title: "Replacement Telephony Solution"
ocid: "ocds-r6ebe6-0000513820"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000513820"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000513820.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000513820.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HERIOT WATT UNIVERSITY"
published: "2018-02-23"
---

# Replacement Telephony Solution

Buyer: HERIOT WATT UNIVERSITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000513820

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000513820)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000513820.json)

## Summary

The procurement process involves Heriot Watt University seeking a supplier for a 'Replacement Telephony Solution', primarily within the education sector. The tender, initiated on 2nd October 2017, is currently in the award stage, with an active contract signed on 2nd February 2018. The project is valued at £750,000 and includes several deliverables such as providing a replacement voice service for approximately 2000 users. Interested businesses are required to submit their bids electronically by 3rd November 2017, with all activities occurring in Edinburgh, UK.

This tender presents a significant opportunity for businesses specialising in telecommunications and IT services, particularly those with capabilities in implementing voice solutions and offering related professional services. Companies with a proven track record and the financial stability to meet the university's minimum annual turnover requirement of £1,500,000 for the past three years would be well-positioned to compete. Additionally, suppliers that can demonstrate compliance with essential insurance requirements will have an advantage in this competitive procurement process.

## Notice

The University now wishes to appoint a supplier to assist with the implementation of its voice and UC including: - Provision of a replacement voice and associated applications and services on bidder provided hardware to support approximately 2000 users - Provision of handsets and other endpoints e.g. headsets - Professional services to implement the solution - Support services for the solution

### Lot Information

Lot 1

The University now wishes to appoint a supplier to assist with the implementation of its voice and UC including: - Provision of a replacement voice and associated applications and services on bidder provided hardware to support approximately 2000 users - Provision of handsets and other endpoints e.g. headsets - Professional services to implement the solution - Support services for the solution

Renewal: The University reserves the right to extend the Agreement for a further two years subject to satisfactory performance and continuation of the University's requirements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB311457 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2018 |
| Submission deadline | 3 Nov 2017 |
| Future notice date | Not specified |
| Award date | 2 Feb 2018 |
| Contract period | 11 Dec 2017 - 11 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £750,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERIOT WATT UNIVERSITY |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH14 4AP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Pentland Hills |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Feb 2018 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB311457
- 2 Oct 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297341

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297341
  Replacement Telephony Solution - The University now wishes to appoint a supplier to assist with the implementation of its voice and UC including: - Provision of a replacement voice and associated applications and services on bidder provided hardware to support approximately 2000 users - Provision of handsets and other endpoints e.g. headsets - Professional services to implement the solution - Support services for the solution
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB311457
  Replacement Telephony Solution - The University now wishes to appoint a supplier to assist with the implementation of its voice and UC including: - Provision of a replacement voice and associated applications and services on bidder provided hardware to support approximately 2000 users - Provision of handsets and other endpoints e.g. headsets - Professional services to implement the solution - Support services for the solution

## Notice URLs

- http://
- http://intranet.hw.ac.uk/ps/gls/procurement/Pages/default.aspx
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000513820

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000513820. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000513820.json.
