--- title: "Improvement Service Digital Public Services" ocid: "ocds-r6ebe6-0000514703" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000514703" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000514703.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000514703.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "IMPROVEMENT SERVICE" published: "2018-08-15" --- # Improvement Service Digital Public Services Buyer: IMPROVEMENT SERVICE Current stage: Award OCID: ocds-r6ebe6-0000514703 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000514703) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000514703.json) ## Summary The procurement process involves the Improvement Service, a central purchasing body located in Livingston, UK, seeking to contract services related to Digital Public Services. The title of the tender is "Improvement Service Digital Public Services," which focuses on technologies, solutions, services, support, and innovation services within the general public services sector. The procurement method adopted is selective via a competitive dialogue process, with the tender period having concluded on 15 December 2017. The contracts were signed on 13 August 2018, with a total value of approximately £5.89 million GBP for the managing agent solution and £1.5 million GBP for SME solutions, making the completion of the tender a significant milestone for the organisation. This tender presents valuable opportunities for both large and SME businesses in the technology and consultancy sectors to compete and grow. Those with expertise in software solutions, cloud hosting, digital identity platforms, and blockchain technology are particularly well-suited for this project, as the awarded contracts involve a range of innovative services including consultancy, support, and proof-of-concept initiatives. With the backdrop of public service improvement, businesses may benefit from the collaborative potential with the Improvement Service to enhance service delivery and community benefits. ## Notice Digital Public Services: technologies, solutions, services, support and innovation services. ### Lot Information SME Solutions, Development, Consultancy & Support Services SME Innovation Solutions, Development, Consultancy & Support Services Renewal: We envisage awarding a Contract for an initial period of 24 months with an option to extend for a further 36 months, subject to annual review and extension of 12 months (maximumn Contract Term of 60 months). Managing Agent Solution, Hosting, Consultancy & Support Services Provider(s) Managing Agent Solution, Hosting, Consultancy & Support Services Provider(s) Renewal: We envisage awarding a Contract for an initial period of 24 months with the option to extend up to a further 36 months. This will be reviewed on an annual basis and extended for a period of 12 months (total maximum Contract Term of 60 months) ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG328317 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive dialogue | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Aug 2018 | | Submission deadline | 15 Dec 2017 | | Future notice date | Not specified | | Award date | 13 Aug 2018 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,000,000 | | Lots value | £5,000,000 | | Awards value | Not specified | | Contracts value | £7,393,917 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | IMPROVEMENT SERVICE | | Locality | LIVINGSTON | | Post town | Edinburgh | | Postcode | EH54 6AX | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM14 West Lothian | | Local authority | West Lothian | | Electoral ward | Livingston South | | Westminster constituency | Livingston | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 4 | | Supplier names | BRIGHTSOLID; TATA CONSULTANCY SERVICES; WALLET.SERVICES; YOTI | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 15 Aug 2018 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG328317 - 25 Oct 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT299302 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=8 31st October 2017 - NDA IS Next Generation - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=9 31st October 2017 - NDA IS Next Generation - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=3 31st October 2017 - NDA IS Next Generation - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=6 27th October 2017 - IS Services Overview, Requirements and Desired Outcomes - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=7 27th October 2017 - ESPD Improvement Service Digital Public Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=1 27th October 2017 - IS Commercial Response Template - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=2 27th October 2017 - Bidder Q&A - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=4 27th October 2017 - Technical Response Template - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT299302&idx=5 27th October 2017 - IS Contract IT Services and Solutions - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT299302 Improvement Service Digital Public Services - Digital Public Services: technologies, solutions, services, support and innovation services. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG328317 Improvement Service Digital Public Services - Digital Public Services: technologies, solutions, services, support and innovation services. ## Notice URLs - http:// - http://www.improvementservice.org.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000514703 - https://www.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000514703. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000514703.json.