---
title: "Consultancy on working patterns"
ocid: "ocds-r6ebe6-0000514708"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000514708"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000514708.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000514708.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH LEGAL AID BOARD"
published: "2018-02-22"
---

# Consultancy on working patterns

Buyer: SCOTTISH LEGAL AID BOARD  
Current stage: Award  
OCID: ocds-r6ebe6-0000514708

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000514708.json)

## Summary

The Scottish Legal Aid Board is seeking consultancy services for the development of new working patterns for the Solicitor Contact Line. The procurement process is in the award stage, with the contract awarded to Working Time Solutions Limited on 6th November 2017. This tender, titled "Consultancy on working patterns," falls under the services category and is located in Edinburgh, with a submission deadline that previously ended on 23rd October 2017. The procurement was conducted using an open procedure, allowing participation from a wide range of suppliers.

This consultancy tender presents significant opportunities for firms specialising in human resources and organisational development. Businesses with expertise in creating workforce management solutions and those experienced in legislative compliance in the legal sector would be particularly well-suited to compete. The project not only involves developing shift patterns but also requires an understanding of the Scottish Legal Aid Board's corporate strategies, making it ideal for SMEs and consultancies focused on public sector transformations.

## Notice

Experienced professional support is required to develop new working pattern options for the Solicitor Contact Line. This will include support to develop and deliver revised rota, shift working and call out arrangements. Working pattern proposals must be based on an understanding of planned legislative changes, the existing business and future requirements. This work must also incorporate a clear understanding of the Scottish Legal Aid Board's Corporate and Business Plans and our HR Strategies and Policies.

### Lot Information

Lot 1

Experienced professional support is required to develop new working pattern options for the Solicitor Contact Line. This will include support to develop and deliver revised rota, shift working and call out arrangements. Working pattern proposals must be based on an understanding of planned legislative changes, the existing business and future requirements. This work must also incorporate a clear understanding of the Scottish Legal Aid Board's Corporate and Business Plans and our HR Strategies and Policies.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB311179 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2018 |
| Submission deadline | 23 Oct 2017 |
| Future notice date | Not specified |
| Award date | 6 Nov 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH LEGAL AID BOARD |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 5HE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORKING TIME SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72212450 - Time accounting or human resources software development services
- 72212451 - Enterprise resource planning software development services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79400000 - Business and management consultancy and related services

## Release History

- 22 Feb 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB311179
- 9 Oct 2017 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297716

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT297716&idx=5
  9th October 2017 - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT297716&idx=3
  9th October 2017 - Comapany Details Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT297716&idx=4
  9th October 2017 - Instruction to Tenderers
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT297716&idx=1
  9th October 2017 - Invitation To Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT297716&idx=2
  9th October 2017 - Cover Letter
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT297716
  Consultancy on working patterns - Experienced professional support is required to develop new working pattern options for the Solicitor Contact Line. This will include support to develop and deliver revised rota, shift working and call out arrangements. Working pattern proposals must be based on an understanding of planned legislative changes, the existing business and future requirements. This work must also incorporate a clear understanding of the Scottish Legal Aid Board's Corporate and Business Plans and our HR Strategies and Policies.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB311179
  Consultancy on working patterns - Experienced professional support is required to develop new working pattern options for the Solicitor Contact Line. This will include support to develop and deliver revised rota, shift working and call out arrangements. Working pattern proposals must be based on an understanding of planned legislative changes, the existing business and future requirements. This work must also incorporate a clear understanding of the Scottish Legal Aid Board's Corporate and Business Plans and our HR Strategies and Policies.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.slab.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000514708

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000514708. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000514708.json.