---
title: "Know the Score and Drinkline Scotland Helplines Case 313593"
ocid: "ocds-r6ebe6-0000515723"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000515723"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000515723.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000515723.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2017-10-17"
---

# Know the Score and Drinkline Scotland Helplines Case 313593

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000515723

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000515723)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000515723.json)

## Summary

The procurement process involves the Scottish Government, which is acting as the buyer for the "Know the Score and Drinkline Scotland Helplines" contract. This contract falls under the services category and took place in Glasgow, UK. The procurement has been completed, with the award of the contract to Serco Limited, which is now active. The contract extension covers the period from 1 November 2017 to 31 October 2018, valued at £192,000. The procurement method employed was an open procedure under the CCS RM988 Creative Solutions, Execution and Related Services Framework.

This tender presents opportunities for businesses that specialise in helpline services and support frameworks. Companies involved in providing creative solutions or execution services within the social support sector would be particularly well-suited to compete for similar tenders in the future. As the Scottish Government continues to seek innovative solutions to enhance public services, businesses that can offer scalable and effective helpline management will find ample opportunities for growth.

## Notice

Contract Extension for Know the Score and Drinkline Scotland Helplines - as mini-tendered under lot 5 of CCS RM988 Creative Solutions, Execution and Related Services Framework

### Lot Information

Lot 1

Extension of Know the Score and Drinkline Scotland Helplines mini-tendered under Lot 5 CCS RM988 Creative Solutions, Execution and Related Services Framework. This extension relates to Contract Know the Score and Drinkline Scotland Helplines Case 313593 for the period 1/11/17 to 31/10/18

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT298464 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Oct 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Oct 2016 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £192,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8LU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERCO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79340000 - Advertising and marketing services

## Release History

- 17 Oct 2017 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT298464

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT298464
  Know the Score and Drinkline Scotland Helplines Case 313593 - Contract Extension for Know the Score and Drinkline Scotland Helplines - as mini-tendered under lot 5 of CCS RM988 Creative Solutions, Execution and Related Services Framework

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000515723

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000515723. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000515723.json.