---
title: "IT Management & Support Services Tender"
ocid: "ocds-r6ebe6-0000518471"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000518471"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000518471.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000518471.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "ROUTES TO WORK LIMITED"
published: "2018-04-19"
---

# IT Management & Support Services Tender

Buyer: ROUTES TO WORK LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000518471

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000518471)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000518471.json)

## Summary

Routes to Work Limited is seeking to appoint an ICT partner through the "IT Management & Support Services Tender", which is currently at the Award stage. This public procurement process is located in North Lanarkshire, UK, and involves providing onsite and remote hardware and software support for a period of three years. The contract value is approximately £64,018, and it was signed on 19 April 2018, marking the completion of the tender process where a total of 12 bids were submitted.

This tender offers significant opportunities for ICT companies, particularly those specialising in hardware and software support, network monitoring, and technology upgrades. Small to medium-sized enterprises (SMEs) like Brightridge Technology Limited, who successfully won the contract, would find themselves well-positioned to engage in similar future tenders. The service-oriented nature of this contract renders it an ideal fit for businesses that excel in proactive and reactive IT solutions, enabling them to expand their service offerings within the public sector.

## Notice

Routes to Work Ltd is seeking to appoint an ICT partner for a 3 year period to provide onsite and remote hardware and software support on a proactive and reactive basis. The contract will cover all current hardware and software as detailed in the accompanying documents. The successful bidder will also be expected to provide network monitoring and support, assist with upgrade projects and advise of new products that may be of benefit to the organisaiton.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317135 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2018 |
| Submission deadline | 11 Dec 2017 |
| Future notice date | Not specified |
| Award date | 19 Apr 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £64,017 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROUTES TO WORK LIMITED |
| Locality | BELLSHILL |
| Post town | Motherwell |
| Postcode | ML4 1AE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Bellshill |
| Westminster constituency | Coatbridge and Bellshill |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIGHTRIDGE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Apr 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317135
- 9 Nov 2017 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300700

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV300700&idx=3
  10th November 2017 - Invitation to Tender for IT Management & Support Services
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV300700&idx=1
  9th November 2017 - Invitation to Tender for IT Management & Support Services
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV300700&idx=2
  9th November 2017 - IT Management & Support Services Tender Submission
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300700
  IT Management & Support Services Tender - Routes to Work Ltd is seeking to appoint an ICT partner for a 3 year period to provide onsite and remote hardware and software support on a proactive and reactive basis. The contract will cover all current hardware and software as detailed in the accompanying documents. The successful bidder will also be expected to provide network monitoring and support, assist with upgrade projects and advise of new products that may be of benefit to the organisaiton.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317135
  IT Management & Support Services Tender - Routes to Work Ltd is seeking to appoint an ICT partner for a 3 year period to provide onsite and remote hardware and software support on a proactive and reactive basis. The contract will cover all current hardware and software as detailed in the accompanying documents. The successful bidder will also be expected to provide network monitoring and support, assist with upgrade projects and advise of new products that may be of benefit to the organisaiton.

## Notice URLs

- http://
- http://www.brightridge.co.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000518471

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000518471. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000518471.json.