---
title: "Support & Maintenance of Northgate Calltouch Integrated Communications Control System"
ocid: "ocds-r6ebe6-0000520528"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000520528"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000520528.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000520528.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2017-11-27"
---

# Support & Maintenance of Northgate Calltouch Integrated Communications Control System

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000520528

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000520528.json)

## Summary

The Scottish Police Authority is currently finalising a procurement process for the "Support & Maintenance of Northgate Calltouch Integrated Communications Control System," which operates within the legacy Tayside Police area. This contract, awarded on 27th October 2017, deals with services classified under public order and safety. The procurement method employed was a limited tendering process without prior publication of a call for competition, solely to extend existing support from the original supplier, Northgate. The delivery location is Dundee, and the contract is classified under the CPV code 72610000.

This tender presents a significant opportunity for businesses that specialise in integrated communications systems and maintenance support services. Companies with a strong background in technical support and a history of collaboration with police or public safety organisations would be particularly well-suited to compete. As the Scottish Police Authority prioritises reliability and continuity of service, businesses that can demonstrate technical expertise and experience in similar projects are likely to thrive in this competitive environment.

## Notice

Extension of Support & Maintenance for the Northgate Calltouch Integrated Communications Control System operating within the legacy Tayside Police area of Police Scotland.

### Lot Information

Lot 1

Extension of Support & Maintenance of Northgate Calltouch Integrated Communications Control System

### Procurement Information

This contract is for the extension of existing support and maintenance services for the Northgate Calltouch Integrated Communications Control System. The required services can only be provided by the original supplier of the system (Northgate).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV302373 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Oct 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM71 Angus and Dundee City |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 27 Nov 2017 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV302373

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV302373
  Support & Maintenance of Northgate Calltouch Integrated Communications Control System - Extension of Support & Maintenance for the Northgate Calltouch Integrated Communications Control System operating within the legacy Tayside Police area of Police Scotland.

## Notice URLs

- http://
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000520528

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000520528. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000520528.json.