---
title: "Advice Services"
ocid: "ocds-r6ebe6-0000522275"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000522275"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000522275.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000522275.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "RENFREWSHIRE COUNCIL"
published: "2018-04-30"
---

# Advice Services

Buyer: RENFREWSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000522275

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## Summary

Renfrewshire Council is conducting an open tender for "Advice Services" aimed at providing essential support to residents in the Renfrewshire Council area, Scotland. The contract, which is now complete as of April 30, 2018, involves two distinct lots: General Advice and a Community-Based Legal Advice service. Key dates include the submission deadline for bids, which was on February 2, 2018, and the award period commencing on the same date. The maximum budget for Lot 1 is £242,000 per annum, while Lot 2 has a budget of £95,000 per annum. Service delivery location is specified within Paisley, Renfrewshire.

This opportunity offers significant potential for growth, primarily for businesses specialising in advice services, including financial, housing, and legal consultancy. Companies equipped to provide comprehensive advice spanning from signposting to full legal representation, in accordance with the Scottish National Standards for Information and Advice Providers (SNSIAP), may find this contract particularly valuable. With a focus on assisting vulnerable populations, including those facing legal challenges or financial difficulties, businesses with a strong community engagement ethos and demonstrable experience in similar service provisions are encouraged to participate.

## Notice

Contract for Advice Services

### Lot Information

General Advice and Advice Renfrewshire Website/Phoneline

Renfrewshire Council is commissioning proactive advice services for delivery across the Renfrewshire Council area. Across Renfrewshire many people are affected by debt and financial problems. It is recognised that advice plays a key role in supporting households through challenging financial circumstances. It is also recognised that people usually only seek support once a crisis point is reached and advice becomes vital to help them resolve their issues. Renfrewshire Council want to commission a service that will not only support those in crisis, but encourage clients to engage earlier and obtain advice, before crisis point is reached. In line with the Scottish National Standards for Information and Advice Providers (SNSIAP), the successful tenderer will provide a free advice service to those living in Renfrewshire. The advice service will include, but not be restricted to money/debt, financial capability, welfare benefits, housing and employment. SNSIAP breaks advice into 3 levels by complexity. * Type I is the most simple and is mainly signposting clients and interpreting what is needed. * Type II is casework, and * Type III covers representation and advocacy. It is intended that the advice service will provide all 3 types of advice excluding advice provision that requires specific legal advice and/or representation that only a solicitor can provide. It is expected that the service will provide representation for clients at appeals against benefits decisions. Details of SNSIAP can be found here http://www.gov.scot/Resource/0051/00513426.pdf The commissioned advice service will complement and add value to Renfrewshire Council's Advice Works Service to meet the needs of Renfrewshire's residents. It is expected that the contracted service will work closely with the Council's Advice Works service, to ensure that clients across Renfrewshire will receive quality advice, and where necessary representation, across a range of subjects in line with the SNSIAP. By working closely with Advice Works, it is anticipated that gaps and service duplications can be avoided, and priorities agreed between the services to provide clients with timeous, excellent advice whilst also providing value for money to the Council.. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Please see the ITT in PCS-Tender project relevant to this procurement and the other Procurement Documents for further information.

Community Based Legal Advice

Renfrewshire Council are commissioning proactive advice services for delivery across the Renfrewshire Council area. Across Renfrewshire many people are affected by debt and financial problems. It is recognised that advice plays a key role in supporting households through challenging financial circumstances. It is also recognised that people usually only seek support once a crisis point is reached and advice becomes vital to help them resolve their issues. Renfrewshire Council want to commission a service that will not only support those in crisis, but encourage clients to engage earlier and obtain advice, before crisis point is reached. Many people in Renfrewshire are affected by legal problems, however legal advice can be expensive and the Council has historically funded a service that provides free legal advice and assistance to those who need it in Renfrewshire. Supplementing the services of local Legal Aid solicitors, the free legal service can provide advice and representation to Renfrewshire citizens. Where it is appropriate, the service can also apply for legal aid for their clients. The Lot 2 contract requirement is to provide the free legal service to those living in Renfrewshire. The service is funded to support those most in need - those living in poverty, disabled people and those who simply cannot afford to pay a solicitor to act on their behalf. The legal service provides a way that people who cannot afford to pay for legal representation can access this very important aspect of everyday living and participate fully in their community regardless of income. The legal service will provide mainly advice with regards to housing, homelessness, employment, debt, public law, community care and disability and welfare rights. The Scottish National Standards for Information and Advice Providers (SNSIAP) breaks advice into 3 types of intervention by complexity. Type I is the most simple and is mainly signposting clients and interpreting what is needed. * Type II is casework, and * Type III covers representation and advocacy. It is intended that this legal service will provide mainly Type III advice, i.e., for those that need legal representation, although will also provide Type I and II as necessary. Over the past few years, a strong partnership between advice services has built up in Renfrewshire, and it is recognised that there are many other advice providers that can support people with more general advice and casework. Therefore, the commissioned legal service should concentrate on attracting and supporting those who require legal, and not, for example, debt management, budgeting or other advice. It is anticipated that the successful contractor would become part of the Advice Partnership in Renfrewshire, and work to ensure clients are directed to the most relevant source of advice for them.. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Please see the ITT in PCS-Tender project relevant to this procurement and the other Procurement Documents for further information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY318069 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2018 |
| Submission deadline | 2 Feb 2018 |
| Future notice date | Not specified |
| Award date | 24 Apr 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RENFREWSHIRE COUNCIL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1JB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79111000 - Legal advisory services
- 79140000 - Legal advisory and information services
- 85312300 - Guidance and counselling services

## Release History

- 30 Apr 2018 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY318069
- 21 Dec 2017 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC305216

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC305216
  Advice Services - Contract for Advice Services
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY318069
  Advice Services - Contract for Advice Services

## Notice URLs

- http://
- http://www.gov.scot/Resource/0051/00513426.pdf
- http://www.renfrewshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000522275
- https://www.publictenderscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000522275. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000522275.json.