---
title: "Provision of a Telecare Call Monitoring and Alarm Receiving Centre"
ocid: "ocds-r6ebe6-0000530129"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000530129"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000530129.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000530129.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2018-06-12"
---

# Provision of a Telecare Call Monitoring and Alarm Receiving Centre

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000530129

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000530129)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000530129.json)

## Summary

North Ayrshire Council is seeking services for the "Provision of a Telecare Call Monitoring and Alarm Receiving Centre," with the tender currently at the award stage following completion of the bidding process. The project is classified under the services category, specifically in general public services. The contracting authority is located in Irvine, UK, and the submission deadline for tender applications was on 21 March 2018. The procurement was conducted using an open procedure, enabling any eligible business to participate.

This tender presents significant opportunities for businesses specialising in telecare and alarm monitoring services, particularly those that have experience with local authority contracts and compliance with relevant accreditation such as the Telecare Services Association. Companies should have a minimum yearly turnover of £480,480 and possess necessary insurances to qualify for consideration. Furthermore, the project aims to include community benefits, potentially enhancing local engagement and supply chain initiatives that could favourably position bidders in the eyes of the evaluating authorities.

## Notice

Provision of a Telecare Call Monitoring and Alarm Receiving Centre

### Lot Information

Lot 1

Provision of a Telecare Call Monitoring and Alarm Receiving Centre

Renewal: 1 year with up to 2 x 1 year extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN321981 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2018 |
| Submission deadline | 21 Mar 2018 |
| Future notice date | Not specified |
| Award date | 12 Jun 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £881,040 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 12 Jun 2018 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN321981
- 9 Feb 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB309724

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB309724
  Provision of a Telecare Call Monitoring and Alarm Receiving Centre - Provision of a Telecare Call Monitoring and Alarm Receiving Centre
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN321981
  Provision of a Telecare Call Monitoring and Alarm Receiving Centre - Provision of a Telecare Call Monitoring and Alarm Receiving Centre

## Notice URLs

- http://
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.north-ayrshire.gov.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000530129

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000530129. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000530129.json.