---
title: "Members Contact Management Tool"
ocid: "ocds-r6ebe6-0000536996"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000536996"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000536996.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000536996.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2018-04-04"
---

# Members Contact Management Tool

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Tender  
OCID: ocds-r6ebe6-0000536996

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000536996)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000536996.json)

## Summary

Dumfries and Galloway Council is currently in the planning stage of a tender for a "Members Contact Management Tool," aimed at enhancing the management of interactions between elected members and constituents. This procurement falls under the services category and will be conducted through a selective procurement method using a restricted procedure. Interested suppliers are encouraged to engage and demonstrate their software solutions before the tender submission deadline on 8 May 2018. The council is located in Dumfries, UK, with a commitment to modernising their case management systems.

This tender represents a significant opportunity for businesses specialising in software solutions, particularly those focusing on case management and customer relationship management systems. Companies that can offer innovative technologies capable of integrating social media functionalities and effectively managing constituent queries would be well-positioned to compete. Engaging with Dumfries and Galloway Council during this early market engagement phase could lead to fruitful partnerships and expansion in the public sector.

## Notice

The Council wishes to conduct market engagement with software suppliers who are able to provide a solution for Members Contact Management Tool (Case Management). The intention is to invite suppliers who can provide such software solutions to demonstrate their product(s) prior to the Council formalising its contract requirement.

### Lot Information

Lot 1

Dumfries and Galloway Council are looking to procure an elected member caseload management system that will allow elected Members to record and manage their interactions with constituents effectively. This will include recording query, managing query, linking queries and effective integration with social media management outlets.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315672 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2018 |
| Submission deadline | 8 May 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48333000 - Contact management software package

## Release History

- 4 Apr 2018 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315672

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315672
  Members Contact Management Tool - The Council wishes to conduct market engagement with software suppliers who are able to provide a solution for Members Contact Management Tool (Case Management). The intention is to invite suppliers who can provide such software solutions to demonstrate their product(s) prior to the Council formalising its contract requirement.

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- http://www.publiccontractsscotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=536996
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000536996

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000536996. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000536996.json.