--- title: "IT Managed Services Agreement" ocid: "ocds-r6ebe6-0000537976" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000537976" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000537976.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000537976.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "DISCLOSURE SCOTLAND" published: "2018-04-03" --- # IT Managed Services Agreement Buyer: DISCLOSURE SCOTLAND Current stage: Award OCID: ocds-r6ebe6-0000537976 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000537976) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000537976.json) ## Summary The procurement process pertains to an IT Managed Services Agreement facilitated by Disclosure Scotland, located at 1 Pacific Quay, Glasgow. The contract, which involves providing IT managed services as well as related print, scanning, and mailroom services, is now complete, having been signed on 22 March 2018. The procurement method used was a limited procedure, specifically an award without prior publication of a call for competition, due to extreme urgency caused by unforeseen circumstances. This emergency contract was a continuation of services previously rendered by the same contractor and aims to ensure service continuity until a new system is operational, expected in September 2018. This tender presents significant opportunities for businesses specialising in IT managed services and related sectors. Companies capable of providing seamless IT infrastructure solutions, print, scanning, or mailroom services would be particularly well-suited to compete for similar contracts in the future. Given the critical nature of the services involved, businesses prepared to demonstrate agility and resilience in their service delivery models will have an advantage in this competitive procurement landscape. ## Notice The provision of IT managed services and related, print, scanning and mailroom services ### Lot Information Lot 1 The provision of IT managed services and related print, scanning and mail room services ### Procurement Information The basis for Disclosure Scotland's use of the negotiated procedure without prior publication of a contract notice is extreme urgency brought about by events unforeseeable by Disclosure Scotland. Disclosure Scotland awarded a call-off contract to an incoming economic operator, under a framework set up in accordance with Directive 2004/18/EC, and faced unforeseen circumstances that prevented completion of that contract. Since service mobilisation and delivery by that incoming economic operator could not take place, an emergency contract was awarded in 2015. This award is made to the same contractor whom was awarded a contract under the extreme urgency provision in 2015 as a short extension to that contract to allow continuation of a critical public service. (being the only economic operator able to maintain service continuity) until the new replacement contract commences (expected September 2018). Disclosure Scotland faced extremely grave jeopardy in terms of the potential failure of business critical operations beyond 29th April 2015, which required to be provided to the public without fail on a continuing basis. The contract awarded is appropriately limited in duration having regard for the urgency. A fresh and compliant procurement has been run to replace this emergency contract but due to some minor unforeseen delays it has been necessary to extend the current arrangement to ensure a seamless transfer from the old IT system to the newly designed IT system. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315653 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Apr 2018 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 22 Mar 2018 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | DISCLOSURE SCOTLAND | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G51 1DZ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Govan | | Westminster constituency | Glasgow South West | | Delivery location | TLM8 West Central Scotland | ## CPV Codes ### Divisions - 50 - Repair and maintenance services - 64 - Postal and telecommunications services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 50312000 - Maintenance and repair of computer equipment - 64121100 - Mail delivery services - 72611000 - Technical computer support services - 79823000 - Printing and delivery services - 79999100 - Scanning services ## Release History - 3 Apr 2018 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315653 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR315653 IT Managed Services Agreement - The provision of IT managed services and related, print, scanning and mailroom services ## Notice URLs - http:// - http://www.disclosurescotland.co.uk/ - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000537976 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000537976. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000537976.json.