---
title: "Scottish Enterprise - Overseas and International Travel, Accommodation and Travel Security Services"
ocid: "ocds-r6ebe6-0000541355"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000541355"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000541355.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000541355.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH ENTERPRISE"
published: "2019-01-18"
---

# Scottish Enterprise - Overseas and International Travel, Accommodation and Travel Security Services

Buyer: SCOTTISH ENTERPRISE  
Current stage: Award  
OCID: ocds-r6ebe6-0000541355

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## Summary

Scottish Enterprise is inviting tenders for the "Overseas and International Travel, Accommodation and Travel Security Services" contract, with a total estimated value of £10 million. This procurement process is currently in the tender stage, and the deadline for submissions is set for 26th June 2018, with bids being opened on the same day. Located in Glasgow, Scottish Enterprise is Scotland's main economic agency and is responsible for supporting business growth. The tender is being conducted through an open procurement method, allowing any interested party to participate.

This contract represents a significant opportunity for businesses in the travel and accommodation sectors, particularly those experienced in managing international travel logistics and security services. Companies with innovative travel technology solutions and those capable of providing comprehensive support services are well-suited for this tender. The successful supplier could expand their presence within the public sector, fostering long-term business relationships with Scottish Enterprise and potentially other governmental bodies leveraging these services.

## Notice

The purpose of this ITT is to appoint an innovative supplier to manage international travel, accommodation and travel security provisions. This will include domestic travel and accommodation linked to an international booking.

### Lot Information

Lot 1

Scottish Enterprise (SE) is Scotland's main economic, enterprise and investment agency and is tasked with supporting business growth and developing the business environment for our customers. SE has 13 sites across Scotland with offices located in the North East, East, West, Central and South of Scotland. Our overseas offices are located throughout Europe, Middle East & Africa, Asia/Pacific and the Americas. SE employ approximately 1,200 throughout all our locations, with the addition of some being locally employed overseas and some on secondment opportunities overseas. A full list of locations can be found at Appendix A. The purpose of this ITT is to appoint an innovative supplier to manage international travel, accommodation and travel security provisions. This will include domestic travel and accommodation linked to an international booking. The supplier will ensure compliance with current organisational travel and expenses policies/guidance. The Services will include, but not limited to: - (a) Provision of a reliable, comprehensive and secure 24 hours a day, 365 days a year online global travel service inclusive of comprehensive in-country services. It is anticipated that the provider will be able to provide full support services at all times; (b) An online booking tool which allows travellers to access a variety of best value GDS and non-GDS rates, as well as pre-negotiated rates; (c) The use of technology solutions for mobile devices permitting travellers with the flexibility to book, manage, change and view their business trip itineraries; (d) Provision of traveller alerts in the event of changes due to cancellations, delays and the like, including the ability to rebook as required; (e) Identification and booking of ground transport options globally, including extra security measures as required; (f) User ratings for accommodation and airlines; (g) A booking system that permits point to point and multisector travel bookings, including from overseas locations, with support from a 24-hour offline team; (h) A booking system that ensures compliance with SE's travel policies; (i) Evidence that fares and rates, including in-country, are consistently the best available for all aspects of travel and accommodation, including those available in overseas markets; (j) A focus on continuously seeking to lower the cost of air, hotel and other related travel services; (k) Online provision for group bookings (two or more travellers); (l) Provision of billback with no traveller outlay for flights, rail travel or accommodation; (m) Provision of online processing of visa and passport applications; (n) Assistance for travellers in emergency situations; and (o) A comprehensive package of management information reporting tools; It is expected that the successful Supplier will work in partnership with our Travel Insurance Provider with regards to our Personal Accident Travel cover to assist in the delivery of some of our emergency travel security services including but not limited to: - - Repatriation; - Arranging medical assistance; and - On line tracking of our travellers. In addition to the above, the Supplier should be able to support travellers with the following online travel security services: - - Travel Security e-learning; - Pre-Trip Advisories and Travel Security Information; - A travel risk mitigation service; and - Incident/emergency response and the ability to liaise with the Contracting Authority's third-party emergency health provider. This contract will be for Scottish Enterprise ("SE"), however will be accessible, at SE's discretion, to other Scottish Executive NDPBs and Scottish Government Executive Agencies should they wish to make use of the services (together the "Contracting Authority"). A list of, and information on, these bodies can be found at this link - http://www.gov.scot/Topics/Government/public-bodies/about/Bodies

Options: Scottish Enterprise will retain the option of extending the contract for a further 1 year.

Renewal: SE will retain at its sole discretion the ability to extend the initial 36 month period of the contract by a further 12 month period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN342483 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2019 |
| Submission deadline | 26 Jun 2018 |
| Future notice date | Not specified |
| Award date | 19 Oct 2018 |
| Contract period | Not specified |
| Recurrence | Scottish Enterprise publishes an annual forward plan of anticipated procurement activity. The recurrence of this contract is envisaged as being included within the plan for 2022/3. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | £10,000,000 |
| Awards value | Not specified |
| Contracts value | £62,433 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH ENTERPRISE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CORPORATE TRAVEL MANAGEMENT (NORTH |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 63515000 - Travel services
- 63516000 - Travel management services
- 79997000 - Business travel services

## Release History

- 18 Jan 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN342483
- 16 May 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY319561

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=8
  4th June 2018 - Supplement to tender queries. Further MI - Travel Bookings. Rolling 12 months.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=7
  4th June 2018 - Supplement to tender queries. Further MI - Hotel Bookings. Rolling 12 months.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=6
  4th June 2018 - Supplement to tender queries. Further MI - Air Travel Bookings. Rolling 12 months.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=5
  18th May 2018 - Invitation to Tender (P19-0019)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=1
  18th May 2018 - T&Cs Clause 3.7 - H&S
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=2
  18th May 2018 - T&Cs Clause 3.7 - Information Security
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=3
  18th May 2018 - T&Cs Clause 13.2 - Information classification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY319561&idx=4
  18th May 2018 - Section 4 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY319561
  Scottish Enterprise - Overseas and International Travel, Accommodation and Travel Security Services - The purpose of this ITT is to appoint an innovative supplier to manage international travel, accommodation and travel security provisions. This will include domestic travel and accommodation linked to an international booking.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN342483
  Scottish Enterprise - Overseas and International Travel, Accommodation and Travel Security Services - The purpose of this ITT is to appoint an innovative supplier to manage international travel, accommodation and travel security provisions. This will include domestic travel and accommodation linked to an international booking.

## Notice URLs

- http://
- http://www.gov.scot/Topics/Government/public-bodies/about/Bodies
- http://www.publiccontractsscotland.gov.uk
- http://www.scottish-enterprise.com/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000541355
- https://www.scottish-enterprise.com/help/contact-us

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000541355. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000541355.json.