---
title: "Training for Staff in Dealing with Conflict, Violence and Behaviours that Challenge"
ocid: "ocds-r6ebe6-0000542824"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000542824"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000542824.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000542824.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2018-05-14"
---

# Training for Staff in Dealing with Conflict, Violence and Behaviours that Challenge

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000542824

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## Summary

The City of Edinburgh Council has completed a tender process for the provision of training to staff in dealing with conflict, violence, and challenging behaviours, titled "Training for Staff in Dealing with Conflict, Violence and Behaviours that Challenge". This procurement falls under the services category in the health and safety sector, with a contract value of £63,000. The procurement was conducted using an open procedure and was part of an Open Framework Agreement for Learning and Development. This contract was signed on 10 May 2018, and the training is designed to equip staff with essential skills to manage potentially aggressive situations effectively.

This tender presents significant opportunities for businesses, particularly those specialised in training and development, health and safety services, and conflict resolution strategies. SMEs engaged in providing innovative training solutions would be particularly well-suited to compete for similar contracts, as the process encourages collaboration with entities that can deliver tailored and effective training programs. The focus on equipping public sector staff with vital skills indicates a growing need for expert training providers within the public procurement landscape.

## Notice

Provision of Training for Staff in Dealing with Conflict, Violence and Behaviours that Challenge for the City of Edinburgh Council under Lot 8 (Health and Safety) of the Open Framework Agreement for Learning and Development (Ref: CT2132). The training is required to equip staff with the knowledge, skills, and awareness to (a) anticipate risks and prevent the potential for conflict and aggression where possible, (b) to intervene when appropriate and effectively deal with 'challenging' situations and people, always working to resolve incidents and issues when they arise, with the least amount of harm and distress to themselves, their colleagues and others who may be affected, but also (c) to recognise when personal safety considerations are paramount and when disengagement is necessary and appropriate.

### Lot Information

Lot 1

Procurement of First Aid Training for the City of Edinburgh Council under Lot 6 (Health and Social Care) of the Open Framework Agreement for Learning and Development (Ref: CT2132). The training is required for staff in all areas to receive first aid training to ensure that first aid is readily available in all contexts where Council staff are working.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY319037 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2018 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 May 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £63,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAYBO |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 14 May 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY319037

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY319037
  Training for Staff in Dealing with Conflict, Violence and Behaviours that Challenge - Provision of Training for Staff in Dealing with Conflict, Violence and Behaviours that Challenge for the City of Edinburgh Council under Lot 8 (Health and Safety) of the Open Framework Agreement for Learning and Development (Ref: CT2132). The training is required to equip staff with the knowledge, skills, and awareness to (a) anticipate risks and prevent the potential for conflict and aggression where possible, (b) to intervene when appropriate and effectively deal with 'challenging' situations and people, always working to resolve incidents and issues when they arise, with the least amount of harm and distress to themselves, their colleagues and others who may be affected, but also (c) to recognise when personal safety considerations are paramount and when disengagement is necessary and appropriate.

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000542824

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000542824. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000542824.json.