---
title: "Provision of a National Integrated Communication Control System (ICCS) for Police Scotland"
ocid: "ocds-r6ebe6-0000543268"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000543268"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000543268.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000543268.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2019-03-28"
---

# Provision of a National Integrated Communication Control System (ICCS) for Police Scotland

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000543268

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## Summary

The Scottish Police Authority, located in Glasgow, UK, has recently awarded a contract for the "Provision of a National Integrated Communication Control System (ICCS) for Police Scotland." This project falls within the public order and safety industry and involves a complete process to implement, support, and maintain a unified ICCS platform, standardising technology and processes across the organisation. The procurement method was an open procedure, and the contract, valued at £3,046,870, was signed on 26th February 2019. The procurement stage is complete, and the service is expected to enhance communication efficiencies within the Police Scotland framework.

This tender presents significant opportunities for businesses specialising in ICT systems, particularly those with advanced capabilities in communication technology, command and control integrations, and operational support services. Companies with the ability to meet strict quality and technical criteria, as well as demonstrate sound financial standing and sufficient insurance cover, may find this contract particularly advantageous. The emphasis on quality will favour providers that can deliver innovative solutions tailored to the unique challenges of a 24/7 operational environment such as that of Police Scotland.

## Notice

Implementation, support and maintenance of a single National ICCS platform for Police Scotland to standardise technology and processes.

### Lot Information

Lot 1

C3 Division is a 24/7 'mission critical' operational area, which relies heavily on ICT systems to deliver efficient and effective performance in the management of contact with the public and deployment of Police Scotland resources. A single national ICCS platform for Police Scotland is required to deliver functionality in a manner that offers the ability to quickly and easily deploy operator positions across generic locations, offering considerably improved flexibility in the management of both staff and technical resources. The system will provide critical operational communication functions, integrating the voice and data protocols between the force's radio communications, telephony communications and Command & Control application for the management of frontline response policing. This solution must integrate with: - Airwave Radio Communications - The forthcoming Home Office ESN product, being delivered by the ESMCP programme. - Police Scotland's Service Centre telephony platform and National Unified Communications - Police Scotland's Command & Control (resource management and tasking) applications

Options: - End User Training Option - Call taking Functionality option - Optional support and maintenance extensions beyond the initial 5 year contract term: Year 6 - 175,000 GBP Year 7 - 177,000 GBP Year 8 - 179,000 GBP Year 9 - 181,000 GBP Year 10 - 183,000 GBP

Renewal: 5 x 1 year optional extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR349991 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2019 |
| Submission deadline | 13 Jul 2018 |
| Future notice date | Not specified |
| Award date | 26 Feb 2019 |
| Contract period | 21 Dec 2018 - 20 Dec 2023 |
| Recurrence | 5-10 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,600,000 |
| Lots value | £4,600,000 |
| Awards value | Not specified |
| Contracts value | £3,046,870 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FREQUENTIS |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 42 - Industrial machinery
- 50 - Repair and maintenance services

### Codes

- 35710000 - Command, control, communication and computer systems
- 35711000 - Command, control, communication systems
- 35712000 - Tactical command, control and communication systems
- 42961000 - Command and control system
- 50334400 - Communications system maintenance services

## Release History

- 28 Mar 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR349991
- 31 May 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN320808

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN320808&idx=4
  13th June 2018 - Response to 2 questions received (same text had been inserted for both responses)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN320808&idx=3
  12th June 2018 - Please note the amended clause due to an error in the figure in the original ITT.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN320808&idx=2
  3rd June 2018 - NICCS ESPD DOCUMENT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN320808&idx=1
  3rd June 2018 - NICCS ITT DOCUMENT
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN320808
  Provision of a National Integrated Communication Control System (ICCS) for Police Scotland - The Scottish Police Authority on behalf of Police Scotland are looking to contract with a single provider to implement, support and maintain a single National ICCS platform to standardise technology and process.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR349991
  Provision of a National Integrated Communication Control System (ICCS) for Police Scotland - Implementation, support and maintenance of a single National ICCS platform for Police Scotland to standardise technology and processes.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000543268

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000543268. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000543268.json.