---
title: "Enquiries Management - University of Aberdeen"
ocid: "ocds-r6ebe6-0000544783"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000544783"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000544783.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000544783.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF ABERDEEN"
published: "2018-05-31"
---

# Enquiries Management - University of Aberdeen

Buyer: UNIVERSITY OF ABERDEEN  
Current stage: Award  
OCID: ocds-r6ebe6-0000544783

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000544783)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000544783.json)

## Summary

The University of Aberdeen is seeking to enhance their enquiry and student recruitment experience through a consultancy and delivery project titled "Enquiries Management". This procurement falls under the education industry category and is based in Aberdeen, UK. The tender was awarded to Softcat Ltd, which is responsible for implementing a system requiring MS Dynamics following an open procurement method. The is considered complete, with the contract signed on 23 April 2018 and valued at £300,000. The necessity for a unified CRM system to accurately track prospective students is a key element of this project.

This contract presents a substantial opportunity for technology and consultancy firms, especially those specialising in student recruitment systems and CRM solutions. Businesses with experience in implementing Microsoft Dynamics or similar CRM software would be particularly well-positioned to expand their operations by engaging in related projects or services. The contract's completion and successful delivery may encourage similar tenders in the education sector, paving the way for future collaborations and partnerships.

## Notice

consultancy and delivery of a system to enhance the enquiry and student recruitment experience. The use of MS Dynamics is required to deliver the student recruitment and enquiries solution. Using a unified CRM system to accurately track the prospective student along their journey, and provide clear, consistent and appropriate communication / engagement channels and analyse their effectiveness.

### Lot Information

Lot 1

Direct call off using framework ITS4032SU. Lot 4 - other

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY320521 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 May 2018 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Apr 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ABERDEEN |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB24 3FX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Tillydrone/Seaton/Old Aberdeen |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 31 May 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY320521

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY320521
  Enquiries Management - University of Aberdeen - consultancy and delivery of a system to enhance the enquiry and student recruitment experience. The use of MS Dynamics is required to deliver the student recruitment and enquiries solution. Using a unified CRM system to accurately track the prospective student along their journey, and provide clear, consistent and appropriate communication / engagement channels and analyse their effectiveness.

## Notice URLs

- http://
- http://www.abdn.ac.uk/procurement
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000544783

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000544783. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000544783.json.