---
title: "Award of 610_0002 - Development and Delivery of Customer Satisfaction Survey"
ocid: "ocds-r6ebe6-0000548497"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000548497"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000548497.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000548497.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FORESTRY COMMISSION"
published: "2018-10-18"
---

# Award of 610_0002 - Development and Delivery of Customer Satisfaction Survey

Buyer: FORESTRY COMMISSION  
Current stage: Award  
OCID: ocds-r6ebe6-0000548497

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## Summary

The Forestry Commission has undertaken a procurement process for the development and delivery of a customer satisfaction survey, titled "Award of 610_0002". This process is categorised under services and aligns with the other Horticultural sector. The tender period commenced on 31 August 2018 and concluded on 2 November 2018. The main buyer is located at Silvan House, Edinburgh, with a postal code of EH12 7AT. The total contract value awarded amounted to £15,000, and the successful supplier, Why Research, was announced during the award stage of the procurement.

This procurement presents a significant opportunity for businesses specialising in customer satisfaction research and survey methodologies, particularly those with expertise in data analysis and feedback mechanisms. Companies engaged in services related to customer experience enhancement, market research, or consultancy will find this tender particularly relevant. With a growing emphasis on customer satisfaction across various sectors, this contract can serve as a strategic avenue for business growth and collaboration with public sector organisations.

## Notice

Dear Supplier,We are inviting quotes for the 610_0002 - Development and Delivery of Customer Satisfaction Survey.Please read through the brief document attached for full details of the requirement.Kind Regards,Kasia

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT334596 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2018 |
| Submission deadline | 11 Feb 2018 |
| Future notice date | Not specified |
| Award date | 18 Oct 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £15,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FORESTRY COMMISSION |
| Additional buyers | CLACKMANNANSHIRE COUNCIL; FIFE COUNCIL; NHS LANARKSHIRE; REGISTERS OF SCOTLAND; RENFREWSHIRE COUNCIL; SCOTTISH GOVERNMENT; THE CITY OF EDINBURGH COUNCIL; THE SKILLS DEVELOPMENT SCOTLAND CO. LIMITED; UNIVERSITY OF STRATHCLYDE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 17 |
| Supplier names | BYTES SOFTWARE SERVICES; CAPITAL DOCUMENT SOLUTIONS LTD (MAIN CONTACT; CLARK CONTRACTS; DENNIS EAGLE; DIRECT ECOLOGY; ERNST & YOUNG LLP (EY; HARVEY NASH; JAMES LAW RESEARCH ASSOCIATES; LEIDOS INNOVATIONS; NORTHBURGH; PARITY PROFESSIONALS; RESPONSE BUILDING MAINTENANCE SERVICES (SCOTLAND; SCIAMED; SOFTCAT; SRCL; SWALLOWFIELD SMALLHOLDING; WHY RESEARCH |

## CPV Codes

### Divisions

- 24 - Chemical products

## Release History

- 18 Oct 2018 at 14:10 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT334596

## Notice URLs

- http://www.clacks.gov.uk/business/corporateprocurementprocess/
- http://www.edinburgh.gov.uk
- http://www.fifedirect.org.uk
- http://www.forestry.gov.uk
- http://www.nhslanarkshire.org.uk
- http://www.renfrewshire.gov.uk
- http://www.ros.gov.uk
- http://www.scotland.gov.uk
- http://www.strath.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000548497. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000548497.json.