---
title: "Provison of a Debt Case Management System"
ocid: "ocds-r6ebe6-0000550251"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000550251"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000550251.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000550251.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2018-12-06"
---

# Provison of a Debt Case Management System

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000550251

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000550251.json)

## Summary

The Scottish Government is conducting a public procurement for the provision of a Debt Case Management System. This tender, designated SP-18-024, falls under the services category, particularly focusing on general public services and environmental protection. The tender process is currently in the award stage, having completed on 3rd December 2018. The total contract value is £184,974, and the physical delivery of services will occur in Edinburgh, with the need for implementation of a Minimum Viable Product by March 2019.

This contract presents significant opportunities for businesses, particularly small to medium-sized enterprises (SMEs), that specialise in software development and debt management solutions. Interested suppliers should possess strong integration capabilities and be able to demonstrate compliance with specific technical and economic selection criteria. The local focus on community benefits also suggests that companies with a background in public services and local social responsibility initiatives would be well-positioned to compete effectively for this contract.

## Notice

With the introduction of Social Security Scotland, there is a requirement to have a Debt Management function, supported by a Debt Management System (DMS) that will allow cases to be handled, assigned and managed. The DMS will enable the successful recovery of any debt owing to Social Security Scotland, following standard, agreed and compliant processes.

### Lot Information

Lot 1

With the introduction of Social Security Scotland, there is a requirement to have a Debt Management function, supported by a Debt Management System (DMS) that will allow cases to be handled, assigned and managed. The DMS will enable the successful recovery of any debt owing to Social Security Scotland, following standard, agreed and compliant processes. The SSS have a business requirement to implement a Minimum Viable Product Debt Case Management System by March 2019. The SSS may decide to host the DMS infrastructure within our own AWS cloud at a future date. Therefore, we require the supplier to provide an option cost to: a. migrate the system in to the SSS private cloud b. provide support for the application layer only At that time SSS will work with the Supplier to migrate the system into the SSS private cloud. Beyond the initial implementation, there is the intention to integrate with other components within the SSS Solution, the Out The Box integration capabilities of the system are a key factor in vendor/system selection. The SSS have a strategic aim to exploit the system integration capabilities requirements at a later date and may seek to develop additional functionality within the system through additional statements of works at a later date to meet evolving business requirements in an environment of change.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC339396 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2018 |
| Submission deadline | 17 Aug 2018 |
| Future notice date | Not specified |
| Award date | 3 Dec 2018 |
| Contract period | Not specified |
| Recurrence | August 2021 if the extension options are exercised |

## Values

| Field | Value |
| --- | --- |
| Tender value | £333,000 |
| Lots value | £330,000 |
| Awards value | Not specified |
| Contracts value | £184,974 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVIC COMPUTING |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 66 - Financial and insurance services

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48810000 - Information systems
- 66122000 - Corporate finance and venture capital services

## Release History

- 6 Dec 2018 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC339396
- 12 Jul 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL325239

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL325239
  Provison of a Debt Case Management System - With the introduction of Social Security Scotland, there is a requirement to have a Debt Management function, supported by a Debt Management System (DMS) that will allow cases to be handled, assigned and managed. The DMS will enable the successful recovery of any debt owing to Social Security Scotland, following standard, agreed and compliant processes.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC339396
  Provison of a Debt Case Management System - With the introduction of Social Security Scotland, there is a requirement to have a Debt Management function, supported by a Debt Management System (DMS) that will allow cases to be handled, assigned and managed. The DMS will enable the successful recovery of any debt owing to Social Security Scotland, following standard, agreed and compliant processes.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000550251
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000550251. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000550251.json.