---
title: "Prepaid Card Accounts for Adults and Children receiving Self Directed Support"
ocid: "ocds-r6ebe6-0000557982"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000557982"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000557982.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000557982.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2018-11-13"
---

# Prepaid Card Accounts for Adults and Children receiving Self Directed Support

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000557982

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## Summary

Dumfries and Galloway Council is seeking proposals for a procurement process titled "Prepaid Card Accounts for Adults and Children receiving Self Directed Support". This initiative falls under the services industry category and is based in Dumfries, UK. Currently, the contract is in the award stage, having been signed on 9th November 2018 with an active status. The contract aims to provide pre-paid card services for a projected increase from approximately 400 users to up to 1800 users over its duration. The total estimated value of the contract is £134,990. Significant payments, amounting to £520,000 per month, are expected to be distributed via these pre-paid cards.

This tender presents excellent growth opportunities for businesses specialising in financial services, particularly those with experience in prepaid card management and social support. Companies capable of demonstrating compliance with specific insurance and financial requirements, as well as those proficient in IT systems integration for effective service delivery, would be best suited to compete. The project not only aims to enhance the efficiency of service management within the Dumfries and Galloway region but also to potentially expand the client base significantly, thereby increasing the business opportunities for successful bidders.

## Notice

Currently, there are approximately 400 users of these cards and the initial scope of this contract shall be to continue the provision for the current users. However, there are plans to expand the use of the pre-paid cards to up to 1800 users during the contract to reduce the staff time for managing this type of spend activity for other services and the expansion of the use of pre-paid cards shall contribute to the release of budget savings. Therefore, the contract shall require a unit rate and an instruction to vary the number of cards provide throughout its lifetime. The current usage of pre-paid cards (and the initial requirement under the new contract) is to disperse in the region of 520,000 GBP per month via the pre-paid cards to the 370 service users, with payments being issued on a monthly basis.

### Lot Information

Lot 1

Dumfries and Galloway council require a contract for pre-paid card services, which will be issued to members of the public who receive a Direct Payment to purchase support/services identified within their support plan under Self Directed Support. Direct Payments are issued to people under the Social Care (Self-Directed Support) (Scotland) Act 2013 under Option 1. Option 1 is the most common method to fund SDS payments to individuals and currently pre-paid cards are issued to individuals or their carers for this purpose. Aspects of this service provision to be provided are: -Service set up and Systems - IT compatibility between service provider and Council IT system and ledger -Card Applications - effective application process and specify the proposed timescales from application to card activation. -Fund Loading and Repayment - to detail how they will allocate funds to individual client accounts and how they will facilitate the return of funds to Dumfries and Galloway Council. -Transactions - Flexible credit limits to be managed on an individual service user basis. -Account Management and Transitional arrangements - provide a specific manager to liaise with the Council for the duration of the contract. Key roles for the manager shall be responsible for ongoing account management and the creation of project plans showing transition to the new service within an agreed timescale. -Communication - Effective communication between service provider and diverse client group and Council staff -Reporting - transaction reporting, card activity, number of replacement cards issued, suspended/deactivated cards

Options: The current number of cardholders using prepaid cards is around 400 users. The Council may expand this requirement up to 1800 users prior to the end of this contract.

Renewal: The Council may opt to exercise a 12 month extension period beyond current contract end date of 31/10/2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336976 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2018 |
| Submission deadline | 10 Oct 2018 |
| Future notice date | Not specified |
| Award date | 9 Nov 2018 |
| Contract period | 1 Nov 2018 - 31 Oct 2021 |
| Recurrence | In early 2021 or 2022. This depends on whether the 12 month extension period is exercised. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £134,990 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PFS PREPAID FINANCIAL SERVICES |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66151000 - Financial market operational services

## Release History

- 13 Nov 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336976
- 20 Sep 2018 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP331894

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP331894&idx=1
  20th September 2018 - Tender Documents
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP331894
  Prepaid Card Accounts for Adults and Children receiving Self Directed Support - Currently, there are approximately 400 users of these cards and the initial scope of this contract shall be to continue the provision for the current users. However, there are plans to expand the use of the pre-paid cards to up to 1800 users during the contract to reduce the staff time for managing this type of spend activity for other services and the expansion of the use of pre-paid cards shall contribute to the release of budget savings. Therefore, the contract shall require a unit rate and an instruction to vary the number of cards provide throughout its lifetime. The current usage of pre-paid cards (and the initial requirement under the new contract) is to disperse in the region of 520,000 GBP per month via the pre-paid cards to the 370 service users, with payments being issued on a monthly basis.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336976
  Prepaid Card Accounts for Adults and Children receiving Self Directed Support - Currently, there are approximately 400 users of these cards and the initial scope of this contract shall be to continue the provision for the current users. However, there are plans to expand the use of the pre-paid cards to up to 1800 users during the contract to reduce the staff time for managing this type of spend activity for other services and the expansion of the use of pre-paid cards shall contribute to the release of budget savings. Therefore, the contract shall require a unit rate and an instruction to vary the number of cards provide throughout its lifetime. The current usage of pre-paid cards (and the initial requirement under the new contract) is to disperse in the region of 520,000 GBP per month via the pre-paid cards to the 370 service users, with payments being issued on a monthly basis.

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000557982

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000557982. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000557982.json.