---
title: "The Supply of Social Care Case Management Solutions Software (including installation & maintenance)"
ocid: "ocds-r6ebe6-0000559057"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000559057"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000559057.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000559057.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTLAND EXCEL"
published: "2020-01-16"
---

# The Supply of Social Care Case Management Solutions Software (including installation & maintenance)

Buyer: SCOTLAND EXCEL  
Current stage: Award  
OCID: ocds-r6ebe6-0000559057

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## Summary

Scotland Excel is procuring a framework for the "Supply of Social Care Case Management Solutions Software," which encompasses software, installation, and maintenance services. This procurement process is currently at the 'active' tender stage, with electronic submission required. The procurement method is open, and the tender deadline is set for 6th August 2019. The contract is valued at £28 million and aims to enhance case management functionality across various sectors, including adult and child services, criminal justice, and finance. The services will be delivered primarily within the UKM region.

This tender presents significant growth opportunities for businesses specialising in software development, installation, and maintenance, particularly those with experience in social care systems. Companies that can offer innovative solutions for interoperability, data sharing, and system functionality will be especially well-suited to compete. Given the anticipated establishment of a framework that could last up to 48 months, successful bidders will gain ongoing engagements, enabling them to foster long-term relationships with local authorities in Scotland.

## Notice

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses.

### Lot Information

Complimentary H&SC applications

A software solution that can deliver a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions will support the digital capability for health and social care professionals involved in the direct delivery of care - to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and information sharing across different health and care systems.

Options: The framework anticipated to be established at the conclusion of this exercise will be for a period of up to 48 months.

Bed and ward management solutions

Bed management solutions to track attendance, manage admissions and discharge

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377677 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2020 |
| Submission deadline | 6 Aug 2019 |
| Future notice date | 30 Nov 2018 |
| Award date | 16 Jan 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled, Planned |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48211000 - Platform interconnectivity software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72268000 - Software supply services

## Release History

- 16 Jan 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377677
- 2 Jul 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL359365
- 9 Oct 2018 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT333970

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT333970
  Social Care Case Management Solutions - The establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related services, to include design, development, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL359365
  The Supply of Social Care Case Management Solutions Software (including installation & maintenance) - Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN377677
  The Supply of Social Care Case Management Solutions Software (including installation & maintenance) - Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
- http://www.scotland-excel.org.uk
- http://www.scotland-excel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx
- http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Local-authorities.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000559057
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000559057. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000559057.json.
