--- title: "Cairn Group - ICT Support Contract" ocid: "ocds-r6ebe6-0000562144" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000562144" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000562144.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000562144.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "CAIRN HOUSING ASSOCIATION" published: "2019-03-19" --- # Cairn Group - ICT Support Contract Buyer: CAIRN HOUSING ASSOCIATION Current stage: Award OCID: ocds-r6ebe6-0000562144 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000562144) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000562144.json) ## Summary The Cairn Housing Association has recently completed a procurement process for the "Cairn Group - ICT Support Contract," which focuses on IT support for infrastructure, network, and end users. This tender is classified under the services category with a specific emphasis on housing and community amenities. The procurement, initiated via an open procedure, took place in Edinburgh, Scotland, with the contract being signed on 19 March 2019. The contract spans a maximum term of five years, incorporating a primary 36-month agreement with the potential for extension based on performance and market review. This tender presents significant opportunities for growth, particularly for firms specialising in IT infrastructure management, support services, and digital transformation solutions. Businesses that provide comprehensive IT support, including first, second, and third line assistance, as well as Office 365 application support, would be well-suited to compete. The flexible nature of this contract aligns with Cairn Group's strategy for growth and partnerships, making it an attractive prospect for companies looking to expand their service offerings in the public sector. ## Notice IT Support Contract for Infrastructure, Network and End Users ### Lot Information Lot 1 We are inviting vendors to tender for the support, supply and management of our information technology infrastructure and provision of first, second, third line and Office 365 application support under a 3 yr managed service agreement with the option to extend for a further 2 yrs by agreement with all parties following a market review. Maximum term of the contract will be 5 yrs (60 months) before a full re-tender process. This tender is open to suppliers who will be able to manage our infrastructure to provide excellent support, develop our services, support transformation projects and work across the Cairn Group as a key strategic partner to inform our future direction and support growth. Flexibility is key to this contract award to support Cairn Group in it's growth and partnerships strategy. Options: Cairn Group are entering a period of growth and partnerships. Expansion of the scope of the contract and additional options may be required during the 36 month term. Renewal: Renewal for a further 24 months to be negotiated subject to performance and market review. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR348771 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Mar 2019 | | Submission deadline | 10 Dec 2018 | | Future notice date | Not specified | | Award date | 19 Mar 2019 | | Contract period | Not specified | | Recurrence | Either 36 months or 60 months is contract extension is agreed. | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAIRN HOUSING ASSOCIATION | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH7 4GH | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Leith Walk | | Westminster constituency | Edinburgh North and Leith | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | TSG | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72253000 - Helpdesk and support services ## Release History - 19 Mar 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR348771 - 8 Nov 2018 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336533 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=10 4th December 2018 - Response to bidder questions around hardware - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=9 8th November 2018 - MEHA Detailed Requirements - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=1 8th November 2018 - Cairn Group ICT Support Tender Document - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=2 8th November 2018 - Cairn Group Detailed Requirements - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=3 8th November 2018 - Appendix 1 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=4 8th November 2018 - Appendix 2 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=5 8th November 2018 - Appendix 3 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=6 8th November 2018 - Appendix 4 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=7 8th November 2018 - Appendix 5 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336533&idx=8 8th November 2018 - ASL Detailed Requirements - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336533 Cairn Group - ICT Support Contract - IT Support Contract for Infrastructure, Network and End Users - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR348771 Cairn Group - ICT Support Contract - IT Support Contract for Infrastructure, Network and End Users ## Notice URLs - http:// - http://www.cairnha.com - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000562144 - https://www.publiccontractsscotland.gov.uk - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA17262 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000562144. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000562144.json.