---
title: "Edinburgh Trusted Trader Scheme"
ocid: "ocds-r6ebe6-0000562669"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000562669"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000562669.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000562669.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2019-04-01"
---

# Edinburgh Trusted Trader Scheme

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000562669

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000562669)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000562669.json)

## Summary

The City of Edinburgh Council is currently engaged in the procurement of a Scheme Manager for the Edinburgh Trusted Trader Scheme, an ongoing initiative to assist local residents in selecting reputable tradespersons. This procurement process, classified under the services category, is being conducted using an open procedure, with the tender recently reaching the award stage. The contract signed on 28th March 2019 is valued at £340,300. The primary location for the services is Edinburgh, with a contract timeline that may extend based on performance, following an initial period of three years.

This tender presents significant opportunities for businesses specialising in services related to community-based trade and local business management. Companies that can offer expertise in developing and maintaining feedback systems and reliable customer service frameworks will be particularly well-suited to compete. Small to medium enterprises (SMEs) have an advantageous position as they can closely relate to the local community, fulfilling the Council's expectation of enhancing community engagement and sponsorship of local charities or groups as part of the tendering process.

## Notice

The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.

### Lot Information

Lot 1

The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.

Renewal: Initial contract duration of 3 years. Subject to satisfactory performance and potential future requirements, the Council may wish to extend delivery of the contract for up to 2 additional periods of 1 year each (a total of up to 2 additional years).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350053 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2019 |
| Submission deadline | 13 Dec 2018 |
| Future notice date | Not specified |
| Award date | 28 Mar 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £340,300 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTED DIRECTORY SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services

### Codes

- 72320000 - Database services
- 75100000 - Administration services

## Release History

- 1 Apr 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350053
- 12 Nov 2018 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336907

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336907&idx=1
  12th November 2018 - Specification - final v1.2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336907&idx=2
  12th November 2018 - Instructions to Tenderers - final v1
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV336907&idx=3
  12th November 2018 - Tenderer Submission document - final v1
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336907
  Edinburgh Trusted Trader Scheme - The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350053
  Edinburgh Trusted Trader Scheme - The City of Edinburgh Council's Trading Standards Service has operated a Trusted Trader Scheme since 2015. The Scheme enables members of the public to select local tradespersons from an index of subscribing businesses. The emphasis of the Scheme is on providing reliable, good quality information about reputable tradespeople and businesses for local residents, who can have confidence that the businesses have been vetted by Trading Standards. The services delivered by subscribing tradespersons / businesses are assessed by customers through a survey system. Customer survey information about subscribing businesses is then freely available on the website so that other members of the public may make a more informed judgement on the competence of participating businesses based on the feedback comments and rating information. The Council requires a Scheme Manager organisation to provide and maintain the Scheme's website, feedback mechanisms and all necessary back-office support.

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000562669

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000562669. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000562669.json.