---
title: "Temp Admin Staff - Contact Centre Operative"
ocid: "ocds-r6ebe6-0000563098"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000563098"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000563098.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000563098.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)"
published: "2018-11-02"
---

# Temp Admin Staff - Contact Centre Operative

Buyer: SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)  
Current stage: Award  
OCID: ocds-r6ebe6-0000563098

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000563098)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000563098.json)

## Summary

The procurement process involves the Social Care and Social Work Improvement Scotland (Care Inspectorate), which is located at Compass House, 11 Riverside Drive, Dundee, UK. The contract, titled "Temp Admin Staff - Contact Centre Operative", falls under the services category and is related to the social protection industry. The award for this tender was completed on 2nd November 2018, and the contract, valued at £9,887.50, is currently active with an effective date from 22nd October 2018 to 30th April 2019. This procurement was conducted through a selective method, specifically a restricted procedure.

This tender presents opportunities for businesses, particularly small and medium enterprises (SMEs) that specialise in staffing and administrative services. Companies with expertise in temporary staffing solutions, especially for contact centres, would be well-positioned to compete for similar contracts in the future, given the established relationship with the Care Inspectorate and the ongoing need for temporary administrative support in the public sector.

## Notice

appointment of a temporary Contact Centre Operative

### Lot Information

Lot 1

appointment of temporary contact centre operative. Appointment of temporary Contact Centre Operative awarded via ranked procedure. Commencing 22.10.2018 until 30.04.2019

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV335915 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2018 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Nov 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £9,887 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE) |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIGHTWORK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 2 Nov 2018 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV335915

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV335915
  Temp Admin Staff - Contact Centre Operative - appointment of a temporary Contact Centre Operative

## Notice URLs

- http://
- http://www.careinspectorate.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000563098

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000563098. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000563098.json.