---
title: "HIS2018334 - Citizens Panel"
ocid: "ocds-r6ebe6-0000564076"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564076"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000564076.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000564076.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH AMBULANCE SERVICE"
published: "2019-01-30"
---

# HIS2018334 - Citizens Panel

Buyer: SCOTTISH AMBULANCE SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000564076

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000564076.json)

## Summary

The Scottish Ambulance Service is seeking to develop and maintain its existing Citizens’ Panel for Health and Social Care, Scotland, through the tender titled "HIS2018334 - Citizens Panel". Currently in the Award stage, this procurement process is classified under the Health industry category and is being conducted via an open procedure. The contract with Research Resource was signed on 18th December 2018, with an amount valued at £33,891.85. The project aims to ensure compliance with GDPR and establish a robust membership database, crucial for effective citizen engagement in the healthcare sector.

This tender presents significant opportunities for businesses specialising in community engagement, data management, and health services. Companies with expertise in stakeholder communication, survey administration, and data protection compliance would be particularly well-suited to compete. As the Scottish Ambulance Service continues to refresh its Citizens’ Panel, firms can leverage this opportunity to enhance their visibility and expand their presence in the public sector, contributing to improved health and social care services in Scotland.

## Notice

To refresh (via recruitment), further test, develop, and maintain an existing Our Voice Citizens' Panel for Health and Social Care, Scotland. To transfer data processor ownership (if appropriate) and maintain an up to date database of panel members, complying with GDPR, Data Protection Act 2018 and PERC responsibilities.

### Lot Information

Lot 1

To refresh (via recruitment), further test, develop, and maintain an existing Our Voice Citizens' Panel for Health and Social Care, Scotland. To transfer data processor ownership (if appropriate) and maintain an up to date database of panel members, complying with GDPR, Data Protection Act 2018 and PERC responsibilities. To refresh and increase panel membership to a level that ensures statistical robustness at a national level, allowing for expected response rate and 'participant drop out' over the next two years. To administrate, deliver and report findings from tri-annual panel surveys, producing easily accessible reports and infographics to support dissemination. To maintain good communications with Panel members and provide bi-annual feedback from Panel surveys to help keep Panel members engaged with the panel.

Renewal: Potential 12 month extension until 31st March 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN343549 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2019 |
| Submission deadline | 13 Dec 2018 |
| Future notice date | Not specified |
| Award date | 18 Dec 2018 |
| Contract period | 7 Jan 2019 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £33,891 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH AMBULANCE SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RESEARCH RESOURCE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 30 Jan 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN343549
- 12 Nov 2018 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336782

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV336782
  HIS2018334 - Citizens Panel - To refresh (via recruitment), further test, develop, and maintain an existing Our Voice Citizens' Panel for Health and Social Care, Scotland. To transfer data processor ownership (if appropriate) and maintain an up to date database of panel members, complying with GDPR, Data Protection Act 2018 and PERC responsibilities.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN343549
  HIS2018334 - Citizens Panel - To refresh (via recruitment), further test, develop, and maintain an existing Our Voice Citizens' Panel for Health and Social Care, Scotland. To transfer data processor ownership (if appropriate) and maintain an up to date database of panel members, complying with GDPR, Data Protection Act 2018 and PERC responsibilities.

## Notice URLs

- http://
- http://www.scottishambulance.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000564076
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564076. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000564076.json.