---
title: "Award of Telephone Support & Maintenance 2018"
ocid: "ocds-r6ebe6-0000564669"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564669"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000564669.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000564669.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "CLACKMANNANSHIRE COUNCIL"
published: "2018-12-20"
---

# Award of Telephone Support & Maintenance 2018

Buyer: CLACKMANNANSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000564669

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564669)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000564669.json)

## Summary

Clackmannanshire Council has awarded a contract for the "Award of Telephone Support & Maintenance 2018," focused on providing support for its Avaya Telephone system. This tender is categorised under the services industry, specifically telecommunications - fixed. The procurement process was initiated with a planning stage on 1st November 2018, and the contract is set to run until 31st October 2021, with the possibility of a 12-month extension. The awarded contract, valued at £57,143.02, was signed on 17th December 2018 and is currently active.

This tender presents a significant opportunity for businesses in the telecommunications sector, particularly those specialising in support and maintenance services for telephone systems. Companies that focus on telecommunications solutions, especially those with expertise in Avaya systems, will find this contract appealing. Suppliers capable of providing reliable support and maintenance services could leverage this opportunity to expand their client base within the public sector.

## Notice

Clackmannanshire Council wish to procure support for it's Avaya Telephone system. Initially for 12 months, with an optional 12 month extension.Details of the system can be found in the attached documentation.This opportunity is offered via Crown Commercial ServicesNetwork Services RM1045 Lot 3 Voice Telephone Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC340628 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2018 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Dec 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £57,143 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CLACKMANNANSHIRE COUNCIL |
| Additional buyers | FORESTRY COMMISSION; NHS LOTHIAN; NHS TAYSIDE; REGISTERS OF SCOTLAND; SCOTTISH GOVERNMENT; WESLO HOUSING MANAGEMENT LTD |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 7AU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM01 Clackmannanshire and Fife |
| Local authority | Clackmannanshire |
| Electoral ward | Clackmannanshire South |
| Westminster constituency | Alloa and Grangemouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 11 |
| Supplier names | ALLSIGNS INTERNATIONAL; BYTES SOFTWARE SERVICES; FAIRHURST; INSIGHT DIRECT (UK; KIRKTON BUILDERS; LAND USE CONSULTANTS; MAINTEL; MPMH CONSTRUCTION; PARITY PROFESSIONALS; PHOENIX SOFTWARE; XMA |

## Release History

- 20 Dec 2018 at 15:33 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC340628

## Notice URLs

- http://www.clacks.gov.uk/business/corporateprocurementprocess/
- http://www.forestry.gov.uk
- http://www.nhslothian.scot.nhs.uk/
- http://www.nhstayside.scot.nhs.uk
- http://www.ros.gov.uk
- http://www.scotland.gov.uk
- http://www.weslo-housing.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564669. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000564669.json.