---
title: "Roster Design & Implementation"
ocid: "ocds-r6ebe6-0000564777"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564777"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000564777.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000564777.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH AMBULANCE SERVICE"
published: "2020-08-13"
---

# Roster Design & Implementation

Buyer: SCOTTISH AMBULANCE SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000564777

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564777)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000564777.json)

## Summary

The Scottish Ambulance Service is conducting an open tender process for the "Roster Design & Implementation" project, aimed at optimising staff rosters to enhance patient and staff outcomes. This procurement is classified under the health services sector and is based in Edinburgh, UK. The tender period ended on 9 January 2019, with the award made shortly thereafter, leading to the signing of the contract on 22 May 2019, valued at £559,365. This project has been officially marked as complete.

This procurement presents significant opportunities for businesses, particularly those specialising in workforce management solutions or consultancy services in the healthcare sector. Companies that excel in designing and implementing roster systems—especially those that can address the specific challenges outlined by the Scottish Ambulance Service, such as unscheduled care demand and staff scheduling difficulties—would be well-positioned to compete. As an area with evident demand for improvement, this project highlights the potential for innovation and efficiency in healthcare operations.

## Notice

SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.

### Lot Information

Lot 1

SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for patients and staff. Roster Design & Implementation Drivers: - Implementation of the new clinical response model - Changes in Unscheduled Care Demand which have resulted in misalignment of current roster with service requirements - Increasing difficulty in allowing staff to finish on time - Reliance on overtime and on call working - Difficulties with dining crews within their rest period windows - Increasing difficulties in releasing staff for protected learning time and development

Renewal: Possibility of three annual extensions up to 31 March 2023

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392602 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2020 |
| Submission deadline | 9 Jan 2019 |
| Future notice date | Not specified |
| Award date | 22 May 2019 |
| Contract period | 1 Mar 2019 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £559,365 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH AMBULANCE SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORKING TIME SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79415200 - Design consultancy services

## Release History

- 13 Aug 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392602
- 16 Nov 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV337462

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV337462
  Roster Design & Implementation - SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392602
  Roster Design & Implementation - SAS will work closely with the successful company to agree detailed assumptions to be incorporated into the design and build of rosters. These will be based on achieving the best possible outcomes for the patients and staff.

## Notice URLs

- http://
- http://www.scottishambulance.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000564777
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000564777. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000564777.json.