---
title: "Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance & Support Services"
ocid: "ocds-r6ebe6-0000565095"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000565095"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000565095.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000565095.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS HIGHLAND"
published: "2019-03-26"
---

# Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance & Support Services

Buyer: NHS HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000565095

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## Summary

The procurement process for the Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance & Support Services is conducted by NHS Highland, located in Inverness, UK. This open tender aims to secure a contract for maintenance and support services for the Maximo systems used by the NHS Highland Estates Department. The procurement process is currently in the Award stage, with the contract awarded to MACS EU Limited on 22nd March 2019, valued at £299,520. The contract includes provisions for training NHS Highland users and consultation with IBM. As part of the renewal process, bidders were expected to demonstrate relevant experience and comply with various technical and financial criteria.

This tender presents significant opportunities for growth for businesses in the health services and IT support sectors, particularly those with expertise in computerised maintenance management systems. Businesses capable of providing specialist maintenance services, user training, and system integration, especially those with an established relationship with IBM, may find this contract appealing. The focus on quality and financial stability in the bidding criteria suggests that organisations with strong credentials and a solid track record in the sector would be well-suited to participate in similar procurements in the future.

## Notice

NHS Highland Estates Department utilises Maximo computerised maintenance management system and Anywhere system for recording and controlling a full maintenance history of the entire NHS Highland estate. This includes reactive maintenance, planned preventative maintenance (including statutory works), minor and project works, and financial management (including purchase orders and invoices). Maintenance and support services for both Maximo and Maximo Anywhere systems are due for renewal, and are sought from a single contractor. This will include the successful contractor providing training to NHSH users, as required and agreed, to meet the needs of NHSH business. The contract shall include consultation with IBM as Maximo's managing body. NHS Highland's eHealth Department hosts the associated hardware.

### Lot Information

Lot 1

Maximo Computerised Maintenance Management System (CMMS) is the operating system utilised by The Authority as its central database for all maintenance and repair management, all minor and project works, including labour resource, and all financial management, including raising of official purchase orders, and recording all receipt and invoice transactions for works. Maximo CMMS is also used for stock control, including issuing and returning items, holding stock valuations (reported to The Authority's Finance Department on a monthly basis) and all works associated with the annual (or more regular) stock take. To this end, the interface with The Authority's financial management system - Cedar E-Financial, hosted at Atos - is critical, and is a significant element of this contract. Maximo Graphical Assignment is used to despatch work orders to the maintenance team and the Maximo Anywhere Work Execution App is used by the maintenance team to receive work requests, record work information, and complete the work order tasks, on Apple mini iPads. All activity on Maximo Anywhere is updated on Maximo CMMS via a MobileFirst platform (Application Platform and Integration). This Contract supports the Scottish Government's National Performance Contract, which articulates the Government's purpose 'To focus Government and public services on creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth'. This Contract supports the following National Outcomes, as well as The Authority's Environmental Strategy and Community Benefits Policy, and the Contractor is expected to support the Authority's aim to achieve these.. The Authority shall treat as ineligible and shall not select any bidder on any of the grounds set out in 1.18 - 1.71 ESPD. The bidder uses the ESPD as a self-declaration that they have not breached any of the mandatory and discretionary exclusion grounds, or satisfactory self-cleansing measures and that they meet the relevant selction criteria.

Renewal: 3 years with the option to extend up to a further 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349724 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2019 |
| Submission deadline | 14 Jan 2019 |
| Future notice date | Not specified |
| Award date | 22 Mar 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £320,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £299,520 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 3BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MACS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48331000 - Project management software package
- 48421000 - Facilities management software package
- 72260000 - Software-related services
- 72261000 - Software support services

## Release History

- 26 Mar 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349724
- 22 Mar 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349308
- 5 Dec 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC339138

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC339138
  Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance & Support Services - NHS Highland Estates Department utilises Maximo computerised maintenance management system and Anywhere system for recording and controlling a full maintenance history of the entire NHS Highland estate. This includes reactive maintenance, planned preventative maintenance (including statutory works), minor and project works, and financial management (including purchase orders and invoices). Maintenance and support services for both Maximo and Maximo Anywhere systems are due for renewal, and are sought from a single contractor. This will include the successful contractor providing training to NHSH users, as required and agreed, to meet the needs of NHSH business. The contract shall include consultation with IBM as Maximo's managing body. NHS Highland's eHealth Department hosts the associated hardware.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349308
  Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance & Support Services - NHS Highland Estates Department utilises Maximo computerised maintenance management system and Anywhere system for recording and controlling a full maintenance history of the entire NHS Highland estate. This includes reactive maintenance, planned preventative maintenance (including statutory works), minor and project works, and financial management (including purchase orders and invoices). Maintenance and support services for both Maximo and Maximo Anywhere systems are due for renewal, and are sought from a single contractor. This will include the successful contractor providing training to NHSH users, as required and agreed, to meet the needs of NHSH business. The contract shall include consultation with IBM as Maximo's managing body. NHS Highland's eHealth Department hosts the associated hardware.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349724
  Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance & Support Services - NHS Highland Estates Department utilises Maximo computerised maintenance management system and Anywhere system for recording and controlling a full maintenance history of the entire NHS Highland estate. This includes reactive maintenance, planned preventative maintenance (including statutory works), minor and project works, and financial management (including purchase orders and invoices). Maintenance and support services for both Maximo and Maximo Anywhere systems are due for renewal, and are sought from a single contractor. This will include the successful contractor providing training to NHSH users, as required and agreed, to meet the needs of NHSH business. The contract shall include consultation with IBM as Maximo's managing body. NHS Highland's eHealth Department hosts the associated hardware.

## Notice URLs

- http://
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.nhshighland.scot.nhs.uk
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.publictenderscotland.publiccontractscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000565095

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000565095. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000565095.json.