---
title: "Provision of Carer Support Service"
ocid: "ocds-r6ebe6-0000565693"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000565693"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000565693.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000565693.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "GLASGOW CITY COUNCIL"
published: "2019-05-20"
---

# Provision of Carer Support Service

Buyer: GLASGOW CITY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000565693

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## Summary

Glasgow City Council is seeking tenders for the "Provision of Carer Support Service" within the social protection industry, targeting various locations across Glasgow. This procurement process, currently in the award stage, involves multiple service lots including areas in North West, North East, and South Glasgow as well as additional services. The procurement method applied is an open procedure, with the contract duration expected to last for three years, commencing from 1st May 2019 and concluding on 30th April 2022. The deadline for tender submissions was 14th January 2019, requiring suppliers to commence service delivery by the specified start date.

This tender presents significant opportunities for businesses specialising in social care and community services, particularly those focused on supporting carers and vulnerable populations. Small and medium enterprises (SMEs) familiar with local community dynamics and capable of managing outreach programmes would be well-positioned to compete for contracts within this procurement. The emphasis on partnerships with local social work teams and the requirement for service specifications tailored to Glasgow's diverse community needs further highlights the potential for growth in the sector for firms with relevant experience and community engagement initiatives.

## Notice

Glasgow City Council invites tender bids for the provision of Carers Support Services. Glasgow City Council hopes to appoint one provider in relation to each of the 6 Core Service Lots. Glasgow City Council hopes to appoint one provider in relation to the City Wide Information Service Lot. Glasgow City Council hopes to appoint providers in relation to each of the 3 Additional Services Lots. A Provider can be appointed to no more than two Lots and where possible not in the same geographical area; excluding Lot 7 and Additional Support Services. The appointment of Providers will be on the basis of most economically advantageous tender and the score awarded at tender evaluation stage. Providers must be in a position to commence service delivery from the 1st May 2019. The contract is expected to run for 3 years, commencing 1st May 2019 and ending on 30th April 2022.

### Lot Information

Provison of Carer Support Service - Additional Services - City Wide

A Young Person's Education Worker and Training Co-ordinator. These come as a pair and cannot be split.. Two comprehensive service specification will be available for the tenders to review.

Provision of Carer Support Service - North West.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be made available for the tenderer to review.

Provision of Carer Support Service - North West.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - North East.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - North East.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - South.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - South.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Information Service - City Wide.

The Carers Information Service is a key part of Glasgow's universal offer of information and advice for all carers in Glasgow and neighbouring HSCPs across GGC NHS board area. It serves as an integral part of the Glasgow Carers Partnership single point of access. The CIS must be available Monday to Friday 9am - 5pm by way of communication methods such as e.g. email, website contact etc. It cannot provide counselling, advocacy or ongoing case support.. A full technical specification for the service will be available for the tenderers to review.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354858 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2019 |
| Submission deadline | 14 Jan 2019 |
| Future notice date | Not specified |
| Award date | 1 May 2019 |
| Contract period | 1 May 2019 - 30 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | £1,193,000 |
| Awards value | Not specified |
| Contracts value | £584,498 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLASGOW CITY COUNCIL |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 1DU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | GLASGOW ASSOCIATION FOR MENTAL HEALTH; GLASGOW CITY COUNCIL; GLASGOW NORTH EAST CARERS CENTRE; QUARRIERS; THE DIXON COMMUNITY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 20 May 2019 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354858
- 27 Nov 2018 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV338537

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV338537
  Provision of Carer Support Service - Glasgow City Council invites tender bids for the provision of Carers Support Services. Glasgow City Council hopes to appoint one provider in relation to each of the 6 Core Service Lots. Glasgow City Council hopes to appoint one provider in relation to the City Wide Information Service Lot. Glasgow City Council hopes to appoint providers in relation to each of the 3 Additional Services Lots. A Provider can be appointed to no more than two Lots and where possible not in the same geographical area; excluding Lot 7 and Additional Support Services. The appointment of Providers will be on the basis of most economically advantageous tender and the score awarded at tender evaluation stage. Providers must be in a position to commence service delivery from the 1st May 2019. The contract is expected to run for 3 years, commencing 1st May 2019 and ending on 30th April 2022.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354858
  Provision of Carer Support Service - Glasgow City Council invites tender bids for the provision of Carers Support Services. Glasgow City Council hopes to appoint one provider in relation to each of the 6 Core Service Lots. Glasgow City Council hopes to appoint one provider in relation to the City Wide Information Service Lot. Glasgow City Council hopes to appoint providers in relation to each of the 3 Additional Services Lots. A Provider can be appointed to no more than two Lots and where possible not in the same geographical area; excluding Lot 7 and Additional Support Services. The appointment of Providers will be on the basis of most economically advantageous tender and the score awarded at tender evaluation stage. Providers must be in a position to commence service delivery from the 1st May 2019. The contract is expected to run for 3 years, commencing 1st May 2019 and ending on 30th April 2022.

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000565693
- https://www.glasgow.gov.uk/
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000565693. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000565693.json.