---
title: "Provision of Cruise Ship Welcome and Information Service"
ocid: "ocds-r6ebe6-0000568426"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000568426"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000568426.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000568426.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "ORKNEY ISLANDS COUNCIL"
published: "2019-05-03"
---

# Provision of Cruise Ship Welcome and Information Service

Buyer: ORKNEY ISLANDS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000568426

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000568426.json)

## Summary

The Orkney Islands Council is soliciting tenders for the "Provision of Cruise Ship Welcome and Information Service" to enhance the experience of cruise ship passengers and crew arriving in Orkney. This procurement process is currently in the Award stage following the completion of the tender phase, having signed a contract worth £339,848 on 13th February 2019. The services are expected to cover a period of 48 months and cater to an estimated 140,000 passengers and 40,000 crew members as Orkney remains a leading cruise destination in the UK. The tender can be accessed at the local council's website for further details.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in hospitality, tourism services, and event management. Companies that can effectively engage with a high volume of visitors and offer excellent service delivery are especially well-suited to compete for this contract. With the expectation of maintaining or increasing the number of cruise ship arrivals, businesses involved in ancillary services, such as guided tours, local transportation, and information provision, can position themselves favourably to benefit from this lucrative and expanding market in Orkney.

## Notice

Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of a Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. The services are to be provided for 48 months.

### Lot Information

Lot 1

Orkney now attracts on average 150 cruise ships per annum, with the number of port calls for the 2019 season not expected to exceed 160; this translates to approximately 140,000 passengers and 40,000 crew members; the industry is one to be nurtured and developed in order for Orkney to remain the United Kingdom's most popular cruise destination. For the duration of the Contract, it is expected that these statistics would be maintained or increased.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY353376 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2019 |
| Submission deadline | 25 Jan 2019 |
| Future notice date | Not specified |
| Award date | 13 Feb 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £380,000 |
| Lots value | £380,000 |
| Awards value | Not specified |
| Contracts value | £339,848 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORKNEY ISLANDS COUNCIL |
| Locality | KIRKWALL |
| Post town | Kirkwall |
| Postcode | KW15 1NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Orkney Islands |
| Electoral ward | Kirkwall East |
| Westminster constituency | Orkney and Shetland |
| Delivery location | TLM65 Orkney Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WELLINGTONS |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 63 - Supporting and auxiliary transport services; travel agencies services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 34121100 - Public-service buses
- 63516000 - Travel management services
- 75110000 - General public services
- 79416000 - Public relations services
- 79993100 - Facilities management services

## Release History

- 3 May 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY353376
- 21 Dec 2018 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC340842

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC340842&idx=1
  24th December 2018 - Invitation to Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC340842&idx=2
  24th December 2018 - Appendix A
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC340842&idx=3
  24th December 2018 - Appendix B
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC340842
  Provision of Cruise Ship Welcome and Information Service - Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of a Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. The services are to be provided for 48 months.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY353376
  Provision of Cruise Ship Welcome and Information Service - Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of a Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. The services are to be provided for 48 months.

## Notice URLs

- http://
- http://www.orkney.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000568426

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000568426. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000568426.json.
