---
title: "Patient Advocacy Service"
ocid: "ocds-r6ebe6-0000571967"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000571967"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000571967.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000571967.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE STATE HOSPITALS BOARD FOR SCOTLAND"
published: "2019-10-30"
---

# Patient Advocacy Service

Buyer: THE STATE HOSPITALS BOARD FOR SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000571967

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000571967)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000571967.json)

## Summary

The State Hospitals Board for Scotland is seeking to procure a Patient Advocacy Service to support vulnerable patients detained in the hospital. This procurement is currently in the active tender stage, which is being conducted through a selective (restricted) procedure. The tender period is set to conclude on 8 March 2019, and the delivery location is at The State Hospital situated in Carstairs, Lanark (ML11 8RP, UK). This contract is classified under the services category, with a total value of approximately £400,000, and will follow the Scottish Government's procurement journey.

This tender presents significant opportunities for businesses that specialise in providing advocacy services, particularly those with experience in mental health support and rights protection. Firms equipped to handle the diverse needs of patients with enduring mental health conditions or intellectual disabilities will be especially well-suited to compete. Additionally, organisations that can demonstrate prior experience, align with regulatory requirements, and possess the necessary financial stability will stand out in this selective process, fostering growth and engagement in the public sector.

## Notice

The State Hospital recognises that some of our patients may be disadvantaged or excluded by being a patient detained within the Hospital. People who are vulnerable to such an extent that they are unlikely to be able to fulfil their basic human needs, or require support and assistance to be heard, deserve the right to access Independent Advocacy. This model of advocacy is provided by advocates and volunteer advocates.

### Lot Information

Lot 1

The procurement will follow the Scottish Government's procurement journey and will be advertised in the EU journal. The restricted process will be used, this is a two stage process with selection taking place after the responses of the ESPD are evaluated. The ESPD section 4 will be the main repository for you to detail your experience and respond to the minimum and selection requirement as detailed in this notice. Question 4C1.2 has a table where your experience should be listed, directly underneath the table is the place where you should respond to the minimum selection criteria that we have detailed in this contract notice. The State Hospital recognises that some of our patients may be disadvantaged or excluded by being a patient detained within the Hospital. People who are vulnerable to such an extent that they are unlikely to be able to fulfil their basic human needs or require support and assistance to be heard; these individuals deserve the right to access an Independent Advocacy service. This model of advocacy is currently provided by advocates and volunteer advocates. The advocate provides support to source information and make decisions about options, which may require short or long-term input depending on the issue and how able the patient is to understand the process. The aim is to support patients to represent their own interests. If this is not possible, the advocate will represent the patient's views, with a key focus on: Empowering patients who need a stronger voice by enabling them to express their own needs and make their own decisions. Providing a means of enabling patients to make informed decisions about care and treatment. Helping patients to access information, they need to understand options open to them Helping patients to make their views and wishes known Ensuring patients feel they are valued, respected, and listened to Safeguarding and protecting the rights of patients unable, for whatever reason, to speak up for themselves. Ensuring equality of access to the advocacy service. Adapting input to suit individually tailored needs. The Provider will ensure the service is directed by the needs, interests, views, and wishes of the patients who use it. Adhering to the safety and security of the Hospital, an independent advocacy service will work alongside patients as individuals, enabling them to be fully informed and involved in their care and treatment decisions as valued users of specialist services within the National Health Service in Scotland.. Financial information The Financial information requested within the ESPD Last complete 3 years. Employer's (Compulsory) Liability Insurance - 10 million GBP Public Liability Insurance - 10 million GBP Product Liability Insurance - 10 million GBP

Renewal: Renewable on a One plus One yearly basis after the initial 3 year term to a maximum of 5 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV370773 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2019 |
| Submission deadline | 8 Mar 2019 |
| Future notice date | Not specified |
| Award date | 8 Oct 2019 |
| Contract period | Not specified |
| Recurrence | Minimum 3 years from an award date of this contract and possible 5 years from this award date |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £145,409 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE STATE HOSPITALS BOARD FOR SCOTLAND |
| Locality | LANARK |
| Post town | Motherwell |
| Postcode | ML11 8RP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Clydesdale East |
| Westminster constituency | Dumfriesshire, Clydesdale and Tweeddale |
| Delivery location | TLM95 South Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PATIENTS' ADVOCACY SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85110000 - Hospital and related services

## Release History

- 30 Oct 2019 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV370773
- 6 Feb 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB344684

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB344684
  Patient Advocacy Service - The State Hospital recognises that some of our patients may be disadvantaged or excluded by being a patient detained within the Hospital. People who are vulnerable to such an extent that they are unlikely to be able to fulfil their basic human needs, or require support and assistance to be heard, deserve the right to access Independent Advocacy. This model of advocacy is provided by advocates and volunteer advocates.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV370773
  Patient Advocacy Service - The State Hospital recognises that some of our patients may be disadvantaged or excluded by being a patient detained within the Hospital. People who are vulnerable to such an extent that they are unlikely to be able to fulfil their basic human needs, or require support and assistance to be heard, deserve the right to access Independent Advocacy. This model of advocacy is provided by advocates and volunteer advocates.

## Notice URLs

- http://
- http://www.tsh.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000571967
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000571967. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000571967.json.