---
title: "Rapid Response & Resettlement Transport Service for Older Patients"
ocid: "ocds-r6ebe6-0000572793"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000572793"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000572793.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000572793.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2022-06-10"
---

# Rapid Response & Resettlement Transport Service for Older Patients

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000572793

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## Summary

The procurement process for the "Rapid Response & Resettlement Transport Service for Older Patients" is being conducted by NHS Greater Glasgow and Clyde, located in Paisley, UK. This service falls under the health industry category and aims to provide transportation and support for older patients returning to their homes from various medical facilities. The current procurement stage is classified as "planning," and the tender period is set to close on 29 April 2019, with invitational dispatch expected around 10 June 2019. The procurement method used is a selective approach, adhering to a restricted procedure.

This tender represents a valuable opportunity for businesses involved in health-related transport services, particularly those with capabilities to facilitate safe and reliable transportation for elderly patients, including wheelchair accessibility. Companies specialising in logistics, patient care, or those with experience in working with public health authorities would be well-suited to compete for this contract. Additionally, prospective bidders should be prepared to demonstrate compliance with enhanced participation criteria and a robust understanding of the operational challenges inherent in supporting vulnerable populations.

## Notice

NHSGG&C and HSCP require a service to transport older patients returning home from Assessment Units, Assessment Wards, Discharge Lounges, designated wards and ED's at the QEUH and Glasgow Royal Infirmary and resettling them in their home and providing support which may include but not limited to getting provisions, making refreshments and securing property on leaving. The service also supports the intermediate care services which involves taking older patients from acute sites to step up units and taking older patients from step down beds in nursing homes in their own homes or with an alternative care provider. This business sector is at risk of infiltration by Serious and Organised Crime (SOC). NHSGG&C has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol.

### Lot Information

Lot 1

NHSGG&C and HSCP require a service to transport older patients returning home from Assessment Units, Assessment Wards, Discharge Lounges, designated wards and ED's at the QEUH and Glasgow Royal Infirmary and resettling them in their home and providing support which may include but not limited to getting provisions, making refreshments and securing property on leaving. Patients may have a requirement to be transported in wheelchairs and remain in the wheelchairs for the duration of the journey. Ramps or electric ramps should be provided. Wheelchair and patient require to be secured in transit using wheelchair floor lock and seatbelt. There is an expectation that the Economic Operator provides wheelchairs to transfer patients. The requirement for this is Circa 1600 referrals per annum. The service also supports the intermediate care services which involves taking older patients from acute sites to step up units and taking older patients from step down beds in nursing homes in their own homes or with an alternative care provider. The requirement for this is circa 1000 referrals per annum. The current operating hours are 2pm to 2 am. There may be a requirement to increase activity during peaks of demand ie:-during winter surge. Journeys stated are for indication only and are not binding on NHSGG&C or HSCP's. The number of full journeys stated anywhere within the documentation is provided for indication only. NHSGG&C reserves the right to adjust the volume of services in line with it's needs. Availability, punctuality and reliability of the service are essential to this contract as are issues concerning treatment and care of patients. This business sector is at risk of infiltration by Serious and Organised Crime (SOC). NHSGG&C has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol. Economic Operators must comply with the conditions for participation set out in Section III.1 below and read them in conjunction with the European Sing Procurement Document (ESPD) which is provided via the Public Contracts Scotland -Tender Portal Link

Renewal: Option to extend for 4 x 12 month periods

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451009 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2022 |
| Submission deadline | 29 Apr 2019 |
| Future notice date | Not specified |
| Award date | 10 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Contract Term is 12 months with 4 x 12 month extension options. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0SF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley Northwest |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60100000 - Road transport services

## Release History

- 10 Jun 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451009
- 4 Apr 2019 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR350890
- 26 Mar 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349684

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR349684
  Rapid Response & Resettlement Transport Service for Older Patients - NHSGG&C and HSCP require a service to transport older patients returning home from Assessment Units, Assessment Wards, Discharge Lounges, designated wards and ED's at the QEUH and Glasgow Royal Infirmary and resettling them in their home and providing support which may include but not limited to getting provisions, making refreshments and securing property on leaving. The service also supports the intermediate care services which involves taking older patients from acute sites to step up units and taking older patients from step down beds in nursing homes in their own homes or with an alternative care provider. This business sector is at risk of infiltration by Serious and Organised Crime (SOC). NHSGG&C has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451009
  Rapid Response & Resettlement Transport Service for Older Patients - NHSGG&C and HSCP require a service to transport older patients returning home from Assessment Units, Assessment Wards, Discharge Lounges, designated wards and ED's at the QEUH and Glasgow Royal Infirmary and resettling them in their home and providing support which may include but not limited to getting provisions, making refreshments and securing property on leaving. The service also supports the intermediate care services which involves taking older patients from acute sites to step up units and taking older patients from step down beds in nursing homes in their own homes or with an alternative care provider. This business sector is at risk of infiltration by Serious and Organised Crime (SOC). NHSGG&C has therefore enhanced its criteria to participate and has implemented its SOC mitigation protocol.

## Notice URLs

- http://
- http://library.nhsggc.org.uk/mediaAssets/Procurement/Parent%20Company%Guarante.doc
- http://www.nhsggc.org.uk/
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.wheatley-group.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000572793

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000572793. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000572793.json.