---
title: "Provision of Safeguarding Product and Services for Glow"
ocid: "ocds-r6ebe6-0000573509"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000573509"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000573509.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000573509.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EDUCATION SCOTLAND"
published: "2020-12-10"
---

# Provision of Safeguarding Product and Services for Glow

Buyer: EDUCATION SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000573509

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000573509.json)

## Summary

The procurement process led by Education Scotland pertains to the provision of safeguarding products and services for Glow, the national digital learning platform in Scotland. The tender is marked as complete, having been awarded on 1st December 2020, following a competitive procedure with negotiation. The buying organisation, Education Scotland, is located at Denholm House, Almondvale Business Park, Livingston, EH54 6GA. This contract is categorised under services and specifically targets developments in safety and security provisions. The related lot described the technological requirements to enhance the monitoring and alerting capabilities within the Glow platform, which integrates Office 365, G Suite, and WordPress.

This tender presents significant opportunities for businesses focused on cybersecurity and educational technology solutions, particularly those experienced in developing safeguarding tools tailored for digital platforms. Companies with a track record in creating custom software solutions or those with expertise in child safeguarding and user behaviour monitoring are encouraged to explore further opportunities as Education Scotland may seek additional services in the future, especially given the potential for extensions in contract duration. Such contracts not only support growth in the educational sector but also allow providers to expand their portfolios in public sector engagements.

## Notice

To enhance the existing safety and security of Glow, Education Scotland has a requirement to place a contract with an external service provider for the creation and ongoing support of a bespoke safeguarding product and services to function within Scotland's national digital learning platform known as Glow.

### Lot Information

Lot 1

Education Scotland wishes to further strengthen the safety and security of Scotland's national digital learning platform known as Glow and has a requirement to place a contract with an external service provider for the creation and ongoing support of a bespoke safeguarding product and service to function within Glow. Glow offers a number of different services to support learning across the curriculum. The safeguarding product and service will be used to monitor and alert on the activity, interaction and behaviour of users within this environment. The Glow environment's core components are Office 365, G Suite and WordPress. The Glow environment is accessed via corporate and personal devices, as such the product should have the capability to monitor these environments and not be device specific (not require software to be loaded on the users' endpoint) Education Scotland would welcome an initial proposal for the creation and ongoing support of a safeguarding product and service including but not limited to the following capabilities within the Office 365, G Suite and WordPress environment: Live keyword search Image recognition Metadata search Child safeguarding Reporting Alerting. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) 2015.

Renewal: Two separate options to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402043 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2020 |
| Submission deadline | 25 Mar 2019 |
| Future notice date | Not specified |
| Award date | 1 Dec 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £841,250 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EDUCATION SCOTLAND |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6GA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERIC SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212730 - Security software development services
- 72222300 - Information technology services

## Release History

- 10 Dec 2020 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402043
- 20 Feb 2019 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB346164

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB346164&idx=1
  22nd February 2019 - European Single Procurement Document
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB346164
  Provision of Safeguarding Product and Services for Glow - To enhance the existing safety and security of Glow, Education Scotland has a requirement to place a contract with an external service provider for the creation and ongoing support of a bespoke safeguarding product and services to function within Scotland's national digital learning platform known as Glow.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC402043
  Provision of Safeguarding Product and Services for Glow - To enhance the existing safety and security of Glow, Education Scotland has a requirement to place a contract with an external service provider for the creation and ongoing support of a bespoke safeguarding product and services to function within Scotland's national digital learning platform known as Glow.

## Notice URLs

- http://
- http://www.educationscotland.gov.uk/
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000573509

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000573509. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000573509.json.
