---
title: "Digital Portal Agile Service Design"
ocid: "ocds-r6ebe6-0000574084"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000574084"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000574084.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000574084.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2019-02-20"
---

# Digital Portal Agile Service Design

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000574084

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000574084)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000574084.json)

## Summary

The Scottish Government has recently completed a procurement process for the "Digital Portal Agile Service Design" project, which focuses on developing service design for new benefit application processes aimed at enhancing digital communication with citizens. This initiative falls under the services industry category and was conducted through an open procurement method. The contract was signed on 28 January 2019, with an overall contract value of £5,200,000. The awarded supplier for this project is Sopra Steria Limited, and the procedures took place at Victoria Quay, Leith, Edinburgh, UK.

This procurement opportunity presents significant potential for businesses involved in digital services, particularly those specialising in service design, IT solutions, and citizen engagement technologies. Companies that can offer innovative approaches to digital communication and have experience in handling government contracts will be well-positioned to compete. With the contract spanning three years, plus an optional one-year extension, this creates a sustainable opportunity for growth and collaboration in the public sector.

## Notice

Service design of new benefit application processes for Digital communication and engagement with the Citizen.

### Lot Information

Lot 1

Service design of a new benefit processes for Digital communication and engagement with the Citizen

Options: 3 year period of contract with an additional 1 year option period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345881 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2019 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jan 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services
- 72267100 - Maintenance of information technology software

## Release History

- 20 Feb 2019 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345881

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB345881
  Digital Portal Agile Service Design - Service design of new benefit application processes for Digital communication and engagement with the Citizen.

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000574084

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000574084. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000574084.json.